Talent.com
No longer accepting applications
Assistant Store Manager

Assistant Store Manager

Ross StoresFayetteville, AR, US
30+ days ago
Job type
  • Full-time
Job description

Assistant Store Manager

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to Diversity, Equality & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

Essential Functions

General Operating Requirements :

  • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
  • Communicates any variances to Company standards to the Store Manager.
  • Ensures proper scheduling of Associates to meet business objectives.
  • Ensures compliance with all State, Local and Federal regulations.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
  • Accepts special assignments as directed by Leadership.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
  • Organizational Development :

  • Assists in recruiting, hiring, training and developing non-exempt Associates.
  • Ensures compliance of Ross personnel policies and procedures.
  • Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
  • Expense Control :

  • Assists in the management of and continuous monitoring of actual expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
  • Maintaining a Safe & Secure Environment :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Ensures all Associates understand and can execute emergency operating procedures.
  • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
  • Assists in the facilitation of monthly safety meetings.
  • Customer Service :

  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
  • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
  • Personal and Store Brand :

  • Represents and supports the Company brand at all times.
  • Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
  • Manages Store to ensure a clean, neat, easy to shop environment.
  • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
  • Merchandise Processing and In-Store Marketing :

  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Ensures merchandise is presented and organized according to Company merchandising guidelines.
  • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
  • Loss Prevention :

  • Assists with training Associates on Loss Prevention awareness and Store shortage goals.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
  • Monitors mark-out-of-stock policy to ensure proper administration.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Competencies

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required

  • Two or more years of Store or Assistant Store Manager experience in a retail environment.
  • Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
  • Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
  • Ability to set priorities and exercise independent judgment.
  • Maintain high quality of Customer service.
  • Fluency in English.
  • Ability to work evenings and weekends.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities

  • Direct supervision of all non-exempt Associates.
  • Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Assistant Store Manager • Fayetteville, AR, US

    Related jobs
    • Promoted
    Assistant Manager

    Assistant Manager

    GPM InvestmentsSpringdale, AR, US
    Full-time
    Drive success as an Assistant Manager at our high-energy convenience store! From customer service to operations, are you ready to be the steady hand that keeps our store energized and running stron...Show moreLast updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    Arby'sRogers, AR, US
    Full-time +1
    Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants.Today we are the largest Arby’s franchisee in the world and continue grow by building new stores and acquiring other...Show moreLast updated: 30+ days ago
    • Promoted
    ASSISTANT MANAGER

    ASSISTANT MANAGER

    Murphy USAFayetteville, AR, US
    Part-time
    As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer.Hiring immediatel...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager II

    Assistant Manager II

    Arkansas StaffingRogers, AR, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show moreLast updated: 2 days ago
    Assistant Manager

    Assistant Manager

    Panda Restaurant GroupBentonville, AR, US
    Full-time
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Palm Beach TanFayetteville, AR, US
    Full-time
    We're all about skin care and beauty; are you? Starting pay $12.Immediate positions available - apply now!.This position has a required 5-week manager-training course with performance metrics.Maint...Show moreLast updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    Tradehome ShoesFayetteville, AR, United States
    Full-time +1
    With over 100 years in business, Tradehome Shoes is rapidly expanding into new markets and communities.We believe in the power of premium people, products, and locations, and we're seeking self-mot...Show moreLast updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    Jasons Deli FranchiseesFayetteville, Arkansas, United States, 72703
    Full-time
    This Jason's Deli Franchise does not use Online applications.This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jason's Deli Corporate.This mean...Show moreLast updated: 30+ days ago
    Store Manager

    Store Manager

    Dairy QueenFAYETTEVILLE, AR, US
    Full-time
    We are a rapidly growing company with opportunities for personal and professional growth.Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer.Perform u...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Pizza HutSpringdale, AR, US
    Full-time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Taco BellLowell, AR, US
    Full-time
    At Taco Bell, we're hungry for Mas.Mas Heart, Mas Flavor and Mas Value.If you want Mas in your life read on!.Do you know how to inspire and engage? Do you make others smile easily?.When you say tha...Show moreLast updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    US Pizza Co IncFayetteville, Arkansas, United States, 72701
    Full-time
    You are not applying to a specific location.This posting covers the following cities : Little Rock, Sherwood, N Little Rock, Fayetteville, Maumelle and Bryant. You may be placed in any one of our loc...Show moreLast updated: 30+ days ago
    • Promoted
    ASSISTANT MANAGER [WINGSTOP]

    ASSISTANT MANAGER [WINGSTOP]

    WingstopFayetteville, AR, US
    Full-time
    As an Assistant Manager, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, t...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Francesca'sFayetteville, AR, US
    Full-time
    Our inclusive brand reflects our people and commitment to the world.We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices ...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Arkansas StaffingBentonville, AR, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show moreLast updated: 6 days ago
    Store Manager

    Store Manager

    TorridFayetteville (Northwest Arkansas Mall), AR, US
    Full-time
    At Torrid, we celebrate every shape, every size, and every curve of our customer.Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees...Show moreLast updated: 30+ days ago
    Assistant Manager [Wingstop]

    Assistant Manager [Wingstop]

    Vibe RestaurantsFayetteville, Arkansas, United States, 72703
    Full-time
    As an Assistant Manager, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, t...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    SonicFayetteville, AR, US
    Full-time
    There are two kinds of people in this world : SONIC employees and those who wish they were SONIC employees.This elite group gets to work with awesome people, earn great pay, and sport the cool unifo...Show moreLast updated: 30+ days ago