Implementation Project Manager - Operations (Work Management)

Implementation Project Manager - Operations (Work Management)

National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for our Member / Owners who are primarily utility and telecommunications cooperatives and companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering and operations, as well as many other leading-edge IT solutions. NISC is ranked in ComputerWorld's Best Places to Work survey for twenty-two years and we are looking for qualified individuals to join our team.

Work Schedule

Hybrid from one of our three office locations :

• Cedar Rapids, IA
• Lake Saint Louis, MO
• Mandan, ND

Hybrid Schedule : Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed. Required Days from an Office Location : Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose.

Position Overview

As a Work Management Implementation Project Manager, you will play a key role in helping utilities successfully adopt NISC's Work Management solution. You will partner with stakeholders across the organization to analyze business needs, configure workflows, and deliver training that empowers teams to work more efficiently. Your work will include work process analysis, setting up dispatching and field service software, guiding system testing, and leading both virtual and onsite training sessions. Beyond implementation, you will drive change management efforts to ensure Members / Customers get the most out of NISC's solutions.

Primary Responsibilities

Knowledge, Skills & Abilities Preferred

Desired Education and / or Certification(s)

Minimum Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.

Disclaimer

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.