Barista

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

DESCRIPTION

The Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greet and connect with each customer.
• Welcome questions and seek opportunities to educate customers on our products.
• Maintain speed of service standards during high volume periods by staying calm.
• Suggestively sell gift cards, complementary/additional products, and merchandise.
• Solicit order, enter sale, and process payment in a timely and friendly fashion.
• Manage cash drawer, following established cash handling procedures.
• Serve all customer orders according to recipe and aesthetic guidelines.
• Utilizing downtime to prepare for the next rush.
• Deliver products within established speed of service guidelines and identify drink upon delivery.
• Operate and maintain cleanliness of all store equipment.
• Must work 1 shift on the weekend.
• Follow all opening, midday, and closing procedures.
• Demonstrate punctuality, dependability, and adaptability.
• Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise.
• Demonstrate genuine appreciation to each customer, co-workers, and management.
• Assist Shift Leads, Store Manager, and Owner as requested.
• All other duties assigned by management.

QUALIFICATIONS

• Candidates/Applicants must demonstrate they are eligible to work in the United States.
• Passion for people.
• Ability to work cooperatively in a team environment.
• Commitment to master brand recipes and techniques.
• Dependability.
• Energetic, fast-paced, flexible work style.
• Ability to learn quickly, problem solve, and handle multiple duties.

PHYSICAL DEMANDS & WORKING CONDITIONS:

• Ability to stand for extended periods of time.
• Ability to lift / move up to 20 pounds.

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.

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