Area Customer Service Coordinator

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Area Customer Service Coordinator Orleans, LA (Onsite) 01 + Months Job Summary Provide onsite office services support for three law firms in the New Orleans area, Responsibilities include printing, mail services, and occasional reception coverage, Role requires travel between multiple sites as business needs dictate Key Responsibilities Manage daily printing, copying, scanning, and document production Handle incoming and outgoing mail services Provide front desk / reception support as needed Maintain accurate file folder management and network production folders Assist with job scheduling and account services Troubleshoot and resolve customer and equipment-related issues Accurately submit monthly expense reports following proper coding guidelines Maintain high quality, productivity, and service standards Driving & Travel Requirements Driving is required; must be able to travel between sites (40 50 miles) May be required to move between multiple locations in one day Frequent local car travel and walking between buildings Must maintain a valid, violation-free driver s license, reliable transportation, and required auto insurance per RICOH policy Education & Experience High school diploma or equivalent required Minimum 12 months of related work experience Post high school education preferred Prior office services or law firm experience is highly desirable Intermediate proficiency in Microsoft Office and general computer application Comfortable navigating network folders and document management systems Basic math skills and attention to detail Knowledge, Skills & Abilities Strong verbal communication and customer service skills Ability to work effectively in a team environment Flexible, adaptable, and able to handle changing priorities Strong problem-solving and decision-making abilities Ability to follow written and verbal instructions accurately Capable of performing repetitive tasks while maintaining quality standards Demonstrates commitment, reliability, and sense of urgency Work Environment & Physical Requirements Office / warehouse environment with normal lighting, noise, and temperature Regular standing, walking, bending, reaching, and stretching Ability to lift up to 50 lbs and push/pull equipment up to 400 lbs using a dolly Moderate dexterity required (keyboard, calculator, hand tools) Vision requirements include close vision Minor cuts or scrapes possible due to equipment handling Typical schedule: Monday Friday, 8:00 AM 5:00 PM Schedule flexibility required (sites may open as early as 6:00 AM or close as late as 7:00 PM, including occasional weekends) Parking is not free; parking costs are reimbursable Must be willing to report to alternate sites as needed Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.