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Resort and Spa Assistant General Manager

Resort and Spa Assistant General Manager

Gecko HospitalitySedona, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Title : Resort Spa Assistant General Manager

Concept Type : Resort Management – Luxury Spa & Wellness

Location : Sedona, AZ

Salary Range : $110,000 - $115,000

Step into a leadership role at one of Sedona’s premier luxury resorts, where wellness and hospitality set the industry standard. Surrounded by the iconic red rock landscape, our award-winning destination is celebrated for its innovative spa experiences and unwavering commitment to guest satisfaction. Here, you’ll work alongside seasoned professionals who are passionate about delivering excellence and embracing a team culture rooted in collaboration, growth, and respect.

Our property is more than a workplace—it’s an extraordinary environment where your expertise will directly shape memorable experiences for an elite global clientele. Recent executive team testimonials speak to the supportive environment and ongoing investment in leadership development : “Joining this resort has truly allowed me to elevate my approach to hospitality management. The level of innovation and team spirit is unmatched.”

Job Qualifications

We’re seeking a results-driven and inspiring Resort Spa Assistant General Manager who brings a wealth of operating experience and a passion for luxury guest service. Ideal candidates will have :

  • A degree in hospitality, business, or related field—or equivalent leadership experience.
  • 10+ years of successful resort and spa operations management, preferably with luxury or wellness-focused properties.
  • Demonstrated ability to lead large, multidisciplinary teams in a high-touch, service-driven environment.
  • Strong background in rooms or food & beverage operations is highly valued.
  • Exceptional communication and relationship-building skills to foster interdepartmental synergy.
  • Commitment to surpassing guest expectations and maintaining the highest industry standards.

Key Responsibilities

In this exceptional role, you will :

  • Shape the guest journey by leading the renowned Spa experience with a steadfast focus on innovation, wellness, and consistent five-star delivery.
  • Serve as a key decision-maker and hands-on leader, managing all spa operations whenever the General Manager is not present.
  • Mentor and develop high-performing spa, wellness, and retail teams while curating experiential programs that set industry benchmarks.
  • Oversee budget management, purchasing, operational logistics, and seamless integration of retail offerings.
  • Champion a service-centric culture, consistently elevating standards and creating memorable moments at every guest interaction.
  • Collaborate closely with the executive team and department heads to drive revenue growth, operational efficiency, and guest loyalty.
  • Step in as Manager On Duty as needed, ensuring optimal performance across all guest touchpoints.
  • Why Join Our Team?

    Choosing this position means joining a respected leader in luxury wellness hospitality, where benefits extend beyond compensation :

  • Competitive salary and true opportunities for rapid advancement—70% of recent promotions came from within.
  • A workplace culture anchored in mentorship, recognition, and shared success.
  • Access to groundbreaking spa and wellness resources in one of the most visually inspiring settings in the US.
  • Multiple pathways for professional development and access to industry networking events.
  • The chance to play a pivotal part in a resort celebrated for exceeding guest and employee expectations—97% guest satisfaction scores and a reputation as a top employer.
  • If you are looking to leverage your executive experience in a challenging, rewarding environment and make a tangible impact within one of the world’s most revered resorts, we want to hear from you.

    Please send your resume to Danielle Salerno and take the next step toward advancing your career in Sedona, AZ.

    #ZRDH

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    Assistant Spa Manager • Sedona, AZ, US

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