French Speaking Customer Service for Manufacturing industry

French Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency specializing in helping candidates find jobs in their native language abroad, is excited to announce a new opportunity for a French Speaking Customer Service representative within the manufacturing industry. With a focus on sectors such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications, our team is dedicated to matching the best talents with the right employers. At Patrique Mercier Recruitment, which is a proud project of The House of Mercier, we pride ourselves on our thorough recruitment process, ensuring that our candidates not only secure positions that align with their skills and experiences but also fulfill their career ambitions. As a French Speaking Customer Service representative, you will play a vital role in supporting our clients and customers, providing exceptional service while communicating fluently in French. This position offers the chance to immerse yourself in a vibrant environment where your language skills and customer service expertise will shine, all while contributing to the growth and success of a dynamic manufacturing organization. Join us in shaping the future of customer relations while taking a step towards an exciting new career in a foreign country.

Responsibilities :

• Provide outstanding customer service in French to clients in the manufacturing industry.
• Assist customers with inquiries regarding products, services, and orders via phone, email, or chat.
• Resolve customer complaints and issues efficiently and professionally, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with team members to improve customer service delivery and address recurring issues.
• Provide feedback to management on customer trends and common issues to enhance service quality.
• Stay updated on manufacturing products and services to provide accurate information to customers.