GreenDrop Associate Supervisor Trainee

Associate Manager In Training

GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores.

The associate manager in training will :

• Train and coach new employees, as well as existing employees on all company policies and procedures
• Must be able to travel between 7 to 15 sites on a regular basis
• Support the associate manager by participating in the interview process i.e., may review applications, conduct interviews, and make recommendations on the selection of talent as well as assist the associate manager with completing onboarding activities
• Ensure timely requests of all pickups are communicated
• Independently and collaboratively interact with donors while exercising good judgment, maintaining a positive and optimistic disposition, and demonstrating a successful customer focused mindset
• Able to work independently without supervision and hold a high level of integrity
• Builds a culture of customer service by providing donors with friendly, helpful, and efficient service in every interaction i.e., make eye contact, greet customers and donors and thanks the donor on behalf of the nonprofit partner while appropriately representing the GreenDrop brand in uniform
• Assists donors with donated merchandise, including unloading donations from vehicles; treats donated items respectfully; communicates the company's nonprofit relationship; and invites donors to "come back again" and to encourage their family and friends to do the same
• Work efficiently and call for additional assistance as needed
• Follows standards in place to protect team members and donors to provide a safe environment to work which includes but is not limited to, picking up loose items on the floor, cleaning up breakages or spills, cleaning and disinfecting to required standards, and following product safety guidelines
• Takes responsibility for reporting any hazard or injury to management and communicates in a timely manner, any maintenance issues
• Wear tablet holder while recording donor information in company iPad
• Assist truck driver loading and unloading duties during donation pick-ups
• Continuously organize donations in the stock room throughout the shift
• Complete and send daily and weekly supply needs to the associate manager
• Will report directly to the associate manager
• Other duties assigned by manager

The candidate should demonstrate strong customer service skills with honesty and integrity in execution. Ability to identify problems and recommend solutions, ability to lead within a team environment, attention to cleanliness, organization, and detail, reliable transportation and commitment to attendance and punctuality, ability to communicate orally and in writing and possess excellent verbal and written communication skills, ability to set priorities, meet deadlines and multi-task with minimal supervision, ability to work independently or as part of a team, ability to maintain confidentiality of all information, basic math skills, working knowledge of Microsoft Office including Word, Excel, and Outlook. Willing and able to work a flexible schedule as position dictates, satisfactory pass physical and background exams, clean driving record, ability to work within Saver's culture. Minimum required education, training, and experience : high school degree or equivalent, minimum of 1 year in a supervisory customer service role.

Physical requirements : reaching overhead 30% of time, pushing and pulling 65% of time, standing 100% of time, bending and crouching 60% of time, repetitive use of hands 70% of time, grasping items with hands 80% of time, lifting and carrying 50 lbs. Tools and equipment used : cell phone and / or laptop for data entry, cell phone to communicate, use all company supplied safety equipment as defined in the operating and safety manuals. FLSA : hourly. Travel : must be able to travel between 7-15 sites on a regular basis within geographic territory as well as assist in neighboring territories when needed. Car travel within their territory continuously. May be asked to travel to outside territories that travel by air within the United States.

Work type / location : 283 Dawsonville Hwy, Gainesville, GA 30501, 3843 Highway 53, Hoschton, GA 30548. Savers is an E-Verify employer.