Support Services Director

Support Services Director

Are you ready to make a meaningful impact in public safety? Join the police department at the University of Colorado Anschutz Medical Campus as a Director of Support Services and lead our dedicated team in Emergency Police Communications, Police Records, Property and Evidence, and Clery Compliance. At CU Anschutz PD, you'll be part of a dynamic and innovative environment where your expertise will drive service delivery and community safety excellence. Embrace the opportunity to shape the future of public safety communications and compliance while working alongside passionate professionals committed to making a difference. Your leadership will enhance operational efficiency and contribute to the well-being of our vibrant campus community. Come be a part of something bigger and help us set the standard for public safety in higher education.

Key Responsibilities

Strategic Direction and Policy Development - 25%

• Oversee the strategic direction of the Support Services section.
• Responsible for developing and implementing goals, objectives, policies, and priorities for assigned functions; recommend and implement resulting policies and procedures.
• Identify opportunities to improve service delivery methods and procedures, identify resource needs, review with appropriate management staff, and implement improvements.

Community Liaison and Agency Representation - 25%

Budget and Resource Management - 20%

Staff Management and Training - 15%

Organizational Studies and Improvements - 15%

Why Join Us

The University of Colorado offers an excellent benefits package including :

Qualifications

Minimum Qualifications :

Preferred Qualifications :

Conditions of Employment

Must be willing to be sedentary, sitting for long periods

Must be willing and able to work in a confined workspace

Must be willing and able to work long hours, various shifts, weekends, and holidays

Must be willing and able to provide off-hour phone contact information to be accessible during non-work hours in case of emergencies or to cover unscheduled staffing shortages

Must be willing and able to pass a Civilian Police Department Background Check, which will include : Personal History Questionnaire, Integrity Interview, Polygraph, Fingerprint Check, Drug Screen, Credit / Civil Check, Criminal History and Driving Infractions Check, and Reference Checks.

Knowledge, Skills, and Abilities

Possesses an advanced understanding of public safety radio system operations.

Ability to execute complex written and oral instructions. Compiles computerized statistical data reports.

Excellent oral and written communication skills.

Ability to read, understand, and interpret written materials, often of a technical or detailed nature.

Ability to remember situations, details, laws, regulations, procedures, policies, etc.

Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations supporting unit / organizational goals.

Establish and maintain effective, collaborative, positive relationships with those contacted during the course of work.

Knowledge of the principles of Emergency Operations Planning is desirable.

Exceptional interpersonal and leadership skills in dealing with subordinates, supervisors, and the general public.

Knowledge of the methods and practices of university law enforcement, including knowledge of criminal laws, rules of evidence, CORA, and community policing principles.

Knowledge of the Clery Act, FERPA, applicable sections of Title VII, IX, and other federal rules and regulations and how they relate to the operations of a university police department.

Knowledge and experience with supervisory techniques, management principles, and police organizational leadership.

Knowledge of physical security technology.

Ability to plan, direct, and evaluate the work of subordinates.

Ability to develop, implement, and assess goals and departmental objectives and to communicate through written policies and procedures.

Demonstrated ability to exercise sound judgment, exhibit leadership in sensitive and emergency situations, and make critical decisions.

How to Apply

1. A letter of interest describing relevant job experiences related to listed job qualifications and interest in the position.

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email addresses.

Application DEADLINE : December 21, 2025