Entry Level Customer Service AgentBold MK • Fort Worth, TX, US
Entry Level Customer Service Agent
Bold MK • Fort Worth, TX, US
2 days ago
Job type
- Full-time
Job descriptionHigh school diploma or equivalent; further education is a plus. Excellent communication skills, both verbal and written. Strong problem-solving skills and ability to think critically under pressure. Basic computer skills, including proficiency in Microsoft Office and data entry. A positive attitude and willingness to learn new skills. Ability to work independently as well as part of a team. Opportunities for professional growth and career development. Collaborative and innovative work environment. Paid time off and comprehensive benefits package.
Job Description
Job Description
Description
Job Title : Entry Level Customer Service Agent
Location : Fort Worth, TX
Job Type : Full-Time
We are seeking enthusiastic and motivated individuals to join our team as Entry Level Customer Service Agents. This is a fantastic opportunity for those looking to kickstart their career in customer service within a dynamic and supportive environment. As an Entry Level Customer Service Agent, you will play a crucial role in ensuring that our clients receive the highest level of service and support.
Key Responsibilities
- Answer customer inquiries via phone, email, and chat effectively and in a timely manner.
- Provide detailed information regarding products and services offered by the company.
- Assist in resolving customer complaints, ensuring a positive experience for all clients.
- Maintain accurate records of customer interactions and transactions in our database.
- Collaborate with team members to improve overall customer service processes and protocols.
- Identify customer needs and recommend additional products or services that meet those needs.
Skills, Knowledge and Expertise
Benefits
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Entry Level Customer Service • Fort Worth, TX, US
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