Lead Teller - DeLand

At FAIRWINDS Credit Union, we’re more than a workplace; we’re a team on a mission. Join the credit union nationally endorsed by The Dave Ramsey Show, where every day is a step toward financial freedom - for our members and for you.

As a Lead Teller for our DeLand branch, you’ll be the first step in helping our members live financially free!

Your Role in Our Mission :

• Lead daily teller line operations — including scheduling, transaction support, on-the-job training, and performance monitoring — to ensure efficient, accurate, and consistent service delivery.
• Act as Manager On Duty in the absence of the Branch or Assistant Branch Manager, handling branch opening / closing and end-of-day balancing.
• Serve as the first point of contact for operational questions and issues, resolving concerns quickly while maintaining compliance with policies and procedures.
• Drive member engagement through consultative conversations, uncovering needs and recommending appropriate products and services to support members' financial goals.
• Execute daily coaching and development of tellers to ensure performance expectations are consistently met or exceeded.
• Remain fully up to date on operational procedures, systems, and all product / service offerings.
• Act as the primary custodian of credit union assets, performing internal control checks and managing branch cash levels.
• Assist or serve as ATM custodian, ensuring functionality, cash levels, and reporting.
• Support members with all account services, including cash handling, official checks, money orders, savings bond orders, and safe deposit box access.

What Makes You a Great Fit :

A Culture of Care and Reward : You give your best, and we give back with a comprehensive and meaningful rewards package :

This is more than your next job. It’s your next step in changing lives; starting with your own!

About FAIRWINDS Credit Union At FAIRWINDS Credit Union, Financial Freedom Happens Here. Headquartered in Orlando and proudly serving members for over 70 years, our mission - changing members’ lives on the journey to Financial Freedom - drives everything we do, with a clear vision : Members financially free. Through The FAIRWINDS Way, we champion a culture of integrity, accountability, and teamwork, and we’re nationally endorsed by The Dave Ramsey Show as a trusted provider of financial wellness. Recognized as one of Forbes’ 2024 Best-in-State Credit Unions and one of Orlando Business Journal’s Best Places to Work, FAIRWINDS is a top workplace where your purpose matters and your growth is supported every step of the way!

Equal Opportunity Employer

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