Job Description
Job Description
Description :
The Document Image Quality Control Specialist is responsible for data and image quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product quality.
Location : Fully Remote but must reside in Utah
Schedule : Monday-Friday 8 : 00AM-4 : 30PM
Pay : $15.00
Benefits : Full Time benefits eligible including Medical, Dental, Vision, Time Off, Wellness Program, Retirement, and more.
Responsibilities
- Document Entry QC Specialist oversees all aspects of quality assurance including monitoring, evaluation, and calibration scoring
- Inspect scanned documents for discrepancies, imaging quality, and more
- Reviews and edits document scans to fit company standards
- Assist in developing and maintaining a document quality control process
- Monitor calibration of scanned documents
- Assist management with coaching, training, and development of data entry operators
- Assists with training and educating data entry agents and team members on the quality control process
- Track and identify reoccurring adherence problems and improvement opportunities in relation to document image scanning
- Analyze quality and performance trends
- Responsible for scheduling, facilitating, and documentation of regular improvement meetings
Requirements :
Demonstrated experience in solving problems and working with raw dataAbility to effectively communicate with co-workers, internal departments, and clients in a professional mannerDependable in meeting deadlines with accurate and complete informationAbility to be detail-oriented and accurate in a fast pace environmentExperience with Microsoft Office software with emphasis on Excel, WordEmployment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.