Job Description
Job Description
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Compensation :
$14 - $15 hourly
Responsibilities :
- Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
- Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
- Handle guest check-ins, check-outs, and payment processing with accuracy.
- Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
- Take reservations over the telephone, through emails and in person, including groups
Qualifications :
Physical ability to stand, walk, and lift up to 25 pounds as needed.Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.Proven customer service experience with a strong guest-focused mentalityReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Availability to work flexible schedules, including weekends and holidays.About Company
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.