Intake Specialist

Pay: $23.00/hour

In this role you will:

• Respond to online inquiries regarding the filing of complaints
• Effectively interview potential Complainants
• Analyze and summarize information received from online inquiries
• Prepare investigative work case files for investigations
• Send Notice of Complaints and interrogatories to relevant parties
• Provide excellent customer service, via telephone and in person
• Responsible for monthly reporting
• Analyze and apply relevant laws to establish jurisdiction over cases for enforcement areas
• May be responsible for drafting appropriate motions, including, but not limited to administrative dismissals and default orders
• Research databases for correct contact information for relevant parties and witnesses