Overview
Five-Star AudioVisual, Inc. is a boutique audiovisual company serving the luxury hospitality market since 1995, providing the highest level of service for partners and their guests. We stay at the forefront of technology, specializing in innovative strategies and high-level service standards, creating immersive experiences that reflect our clients' personalities, ideals, and goals.
Why join the Five-Star Team
Five-Star's dedication to long-term partnerships and client retention with premier customer focus is made possible by employing the most enthusiastic, creative and flexible talent in the industry, valuing every member of our team as they work with us to deliver extraordinary service at every turn. Five-Star hires candidates who represent and uphold the Five-Star Way; embodying passion, knowledge, integrity, and drive to deliver the Absolute Opposite of Ordinary in performance, values, and service.
Responsibilities
- Provide outstanding customer service
- Significantly contribute to the effective management of the day-to-day operations according to company procedures
- Timely and accurate set-up and strike of equipment for client functions according to company guidelines
- Continually increase audiovisual skills and knowledge
- Maintain and cultivate positive public relations with Hotel account
- Maintain positive employee relations, strong team-player orientation, and communication standards
- Effectively utilize the company's business software
- Maintaining a high level of professional appearance, demeanor, ethics, and image of self
- Planning skills - able to effectively plan ahead
- Organizational skill - ability to manage multiple projects
- Problem analysis - ability to break down problems and find solutions
- Other related duties as required or assigned
Experience & Qualifications Required
Minimum of one year's experience in the AV industryAdvanced knowledge and experience with AV set-ups and strikesBackground in customer service or hospitality experience requiredCertification in AV technology or related courses (preferred)Audio - microphones, speakers, sound systems, channel mixers, etc.Video - LCD, LED, projectors, screens, monitors, etc.Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.Computers - Advanced knowledge on PC and Mac softwareExcellent interpersonal and communication skillsAbility to work long hours on your feetAbility to consistently lift up to 75 poundsAbility to work a varied scheduleAuthorized to work in the United StatesValid Driver's License and a clean driving record are required to operate a company vehicleIndustry
HospitalityEvent ServicesMedia ProductionJob Functions
Customer ServiceProductionVideo Production and editingAudio / VisualSeniority level
Entry levelEmployment type
Part-timeBenefits
401(k) with matchingRoth 401(k) with matchingMedical, Dental, and Vision InsuranceHealth savings accountLife insurancePaid sick timeVacation timeCompany paid holidaysJ-18808-Ljbffr