Patient Care Coordinator

Job Description

Job Description

Description :

At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.

Position Overview : We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.

Key Responsibilities :

• Patient Check-In and Check-Out : Greet patients, manage the check-in / check-out process, and ensure all patient information is accurate.
• Payment Collection : Collect co-payments and manage billing inquiries.
• Appointment Scheduling : Schedule patient appointments and manage the calendar efficiently.
• Communication : Answer phone calls and emails promptly, providing accurate information and assistance.
• Referrals Management : Communicate with referring offices and follow up with patients as necessary.
• Schedule Preparation : Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.
• Team Collaboration : Work closely with the clinical team to ensure seamless patient care and office operations.

Qualifications :

Schedule : Tuesday through Friday 6 : 45 a.m. to 5 : 00 p.m. and MONDAY OFF

Travel : Traveling between Holly Springs and Cary locations

Benefits :

Requirements :