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Part-Time Training Assistant #P0237 (Eastern Regional Office)
Part-Time Training Assistant #P0237 (Eastern Regional Office)DHRM • Norfolk, Massachusetts, USA
Part-Time Training Assistant #P0237 (Eastern Regional Office)

Part-Time Training Assistant #P0237 (Eastern Regional Office)

DHRM • Norfolk, Massachusetts, USA
20 days ago
Job type
  • Part-time
Job description

Title : Part-Time Training Assistant #P0237 (Eastern Regional Office)

State Role Title : Trainer and Instructor I

Hiring Range : $24.00 - $26.52 / hr.

Pay Band : 3

Agency : Department of Social Services

Location : EASTERN REGIONAL & LICENSING

Agency Website :

Recruitment Type : General Public - G

Job Duties

This position is NOT telework eligible and would require the successful incumbent to come into the office.

At the Virginia Department of Social Services we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement we commit ourselves to listening learning and cultivating environments of trust respect and positive engagement. Together we are mission-driven eager to achieve and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety independence and overall well-being. We are a $2 billion agency one of the largest in the Commonwealth of Virginia partnering with 120 local departments of social services and 31 community action agencies along with faith-based and non-profit organizations to promote the well-being of children adults and families statewide. We proudly serve alongside 1650 (state) and 12200 (local) human services professionals throughout the Social Services System who ensure that thousands of Virginias most vulnerable citizens have easy access to the services and benefits available to them.

This is an hourly / wage position and is not entitled to the Commonwealth of Virginias state benefits package. This position is limited to no more than 1500 hours in a 12-month period and averages no more than 29 hours a week.

The Virginia Department of Social Services (VDSS) Division of Local Training and Development in the Eastern Regional Office is currently seeking a Training Assistant. This position will be responsible for assisting the Division in supporting the delivery of human services program training for 120 local agencies and community partners and maintaining the appropriate regional training center(s). This position will support the System Data and Support Supervisor the regional office staff the trainers within the division and agency leadership.

Minimum Qualifications

  • Knowledge and skill with a learning management system (LMS).
  • Strong customer service skills and demonstrated ability to provide quality customer service.
  • Demonstrated ability to effectively communicate complex information verbally and in writing.
  • Ability to analyze training logistics problems and find creative solutions.
  • Ability to participate on teams at various levels within an organization.
  • Ability to positively engage all levels of an organization as well as external partners including leadership.
  • Ability to individually and / or teams lead plan and execute tasks / projects composed of complex phases or steps / environments.
  • Ability to work independently to solve problems mitigate tasks and organize resources for a specific result / outcome.
  • Proficiency in Microsoft Office (Excel Word PowerPoint) with the ability to input and export data from database software.

Additional Considerations

  • Experience working in a Learning Management System (LMS).
  • Experience in procuring goods and services for a public sector or educational entity.
  • Experience in registration operations in support of training programs.
  • Experience troubleshooting computers and software applications.
  • Experience in training center / facility management including training material management.
  • Special Instructions

    You will be provided a confirmation of receipt when your application and / or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

    Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current / previous supervisory employment reference checks.

    VDSS will record information from each new employees Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

    To be considered for this position you must submit a Commonwealth of Virginia application or resume through the on-line Virginia Jobs (PageUp) employment site no later than 11 : 55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.

    The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.

    VDSS does not provide sponsorship.

    VDSS is an official certified state agency that values the service and experience of our Veterans. As such Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants if requested during the application and / or interview process.

    If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card) you must submit this document through the Virginia Jobs (PageUp) employment site when you apply.

    Contact Information

    Name : VDSS - Division of Human Resources

    Phone : Email :

    In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS / DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

    Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.

    Key Skills

    Bidding,Apps,Benefits,Corporate Recruitment,Android Development

    Employment Type : Hourly

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 24 - 26

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    Training Assistant • Norfolk, Massachusetts, USA

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