T Mobile Authorized Retailer Sales Associate

Overview

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They are brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies. As a Retail Sales Representative, you will be required to successfully complete new employee training.

Responsibilities

• Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by :

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

Coverage comparisons in the customer's neighborhood and a fast LTE network.

Own the customer experience and resolve issues for a seamless environment.

Benefits

The experience you'll bring :

Requirements

About Luna Wireless

Luna Wireless is an Authorized T-Mobile Retailer and one of the largest in the US. We offer FT and PT positions and provide a fun, fast-paced environment with opportunities for advancement.

Equal Opportunity

Luna Wireless and its affiliates are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to creating an inclusive environment for everyone. We encourage everyone to apply regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, disability, or veteran status.

Seniority level : Entry level

Employment type : Full-time

Job function : Sales and Business Development

Industries : Wireless Services

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