Bespoke Designer / Fine Jewelry Sales

Job description

Frank Darling is an online fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. Weve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.

We have an immediate, on-site opening for a diamond jewelry sales specialist in our soon-to-launch

Miami studio . The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.

Key Duties and Responsibilities :

Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in-person and virtual appointments, on website chat, and over the phone

Confidently provide real-time diamond feedback and recommendations while chatting over the phone or on the website

Advise clients on 4Cs of diamonds

Educate clients on the differences between lab-grown diamonds, natural diamonds, and moissanite

Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity

Empower clients to feel confident in their once-in-a-lifetime purchase

Meet sales goals and close sales efficiently

Work with the in-house gemology team to source, select, and present diamonds

Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry

Respond quickly to inbound phone calls, chats, and emails

Maintain and nurture client relationships as the main point of contact for all sales

Requirements and Experience :

Strong knowledge of fine jewelry styles and trends

A keen eye for detail and a high level of empathy and professionalism

Ability to work proactively and think creatively to solve problems as they arise

Solid organizational skills

Ability to multitask and juggle many client requests at once

2+ years sales experience in jewelry or bridal

Extremely detail oriented

Excellent communication skills

GIA Degree a plus but not required

Job Details :

Full time on site role located in

Miami

Office hours are

10AM to 6PM

Available schedules :

Thursday - Monday

Benefits : Equity Compensation.

Every Frank Darling team member receives a stock option package to share in the upside of the company's success.

Insurance.

Medical, dental, and vision insurance kicks in on the first day of your 2nd month!

401k.

Optional 401k program.

Paid Time Off.

A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge

Performance Based Bonuses.

Monthly bonus for achieving sales targets

Disability and Life insurance.

100% employer-paid.

Pre-Tax Commuter Benefits.

Employee Discounts.

A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

Job Type : Full-time

Salary : $60,000 annual base salary, plus monthly performance-based bonus