Pharmacy Medication Adherence Technician (MAAT) (Long-Term Temp Position)

Job Description

Job Description

Long-Term Temp Position

Apply today in less than 3 minutes using your phone, tablet, or computer! Location : Hybrid / Legacy Montrose Allen Parkway - 2929 Allen Pkwy, Houston, TX 77019

Medication Adherence Technician (MAAT) - Job Overview

Schedule : 8AM-5PM (90% Remote, 2 days in office)

Join the vanguard of community healthcare with Legacy Community Health as a Medication Adherence Technician. This pivotal role is your opportunity to ensure our community has uninterrupted access to essential medications, driving innovation and collaboration in patient care. Your expertise will empower patients, streamline medication processes, and reinforce the critical bridge between healthcare providers and patients, ensuring no one falls through the cracks in our system.

At Legacy, we are committed to not only improving community health but also fostering an environment where professional growth and innovative healthcare solutions thrive. As an integral part of our pharmacy team, you will be engaged in meaningful work, contributing to both individual patient outcomes and the collective health of the community.

Key Responsibilities

• Serve as the vital link between Legacy clients, providers, and pharmacies to ensure swift fulfillment of medication needs.
• Efficiently monitor and manage incoming requests for prescription renewals through electronic systems, pharmacies, and direct patient contact, ensuring prompt responses within 48 hours.
• Evaluate renewal requests to determine compliance with established guidelines, consulting pharmacists and providers as needed to maintain protocol integrity.
• Comprehend and execute follow-up plans as outlined by providers to maintain optimal patient care.
• Identify and proactively address patients at risk of losing access to essential prescriptions, including scheduling appointments, providing refills, and facilitating necessary communications and lab orders.
• Handle incoming requests for medication prior authorizations, submitting these on behalf of providers and patients, while accurately maintaining documentation and status updates in both the Legacy EMR and Legacy Pharmacy systems.
• Maintain exemplary records of all activities, contributing to the seamless operation of Legacy Community Health's pharmaceutical services.
• Embrace and execute additional tasks as assigned, contributing to the health ecosystem's continual improvement.

Qualifications

About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose : to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!

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