Host / Hostess

Job Description

Job Description

About Us :

Welcome to Johnny Sanchez, where New Orleans hospitality meets exceptional dining. Our restaurant is renowned for its warm ambiance, delectable cuisine, and a commitment to creating memorable experiences for our guests. We are looking for a vibrant and personable Host / Hostess to join our dynamic team.

Job Description :

As the first point of contact for our guests, the Host / Hostess plays a crucial role in setting the tone for a delightful dining experience. You will be the face of our restaurant, ensuring every guest feels welcome, valued, and ready to enjoy the best we have to offer.

Key Responsibilities :

Warm Welcome : Greet guests with a friendly and inviting demeanor, creating a positive first impression.

Seating Management : Efficiently manage the seating chart, balancing guest flow to ensure a smooth dining experience.

Reservation Coordination : Handle reservations with accuracy, confirming details and accommodating special requests.

Guest Assistance : Assist guests with any inquiries, providing information about the menu, specials, and restaurant features.

Waitlist Oversight : Maintain an organized waitlist during peak times, communicating estimated wait times to guests.

Ambiance Maintenance : Ensure the entrance and lobby areas are clean, tidy, and visually appealing.

Communication : Liaise with the kitchen and service staff to coordinate guest seating and special accommodations.

Customer Service : Address and resolve guest concerns promptly and professionally, ensuring a positive outcome.

Team Support : Assist in various operational tasks as needed, contributing to the overall success of the restaurant.

Qualifications :

Strong interpersonal and communication skills

Excellent organizational abilities

Ability to remain calm and composed under pressure

Previous experience in a customer service or hospitality role is a plus

Availability to work evenings, weekends, and holidays as needed

What We Offer :

Competitive hourly wage

Comprehensive training program

Opportunities for growth and advancement

A supportive and inclusive team environment

Staff meals and dining discounts

How to Apply :

If you are passionate about hospitality and have a knack for creating exceptional guest experiences, we’d love to hear from you! Join us at Johnny Sanchez and be a part of our vibrant team, where every guest leaves with a smile!

This is a non-exempt hourly position. Johnny Sanchez is a drug free workplace.