Business Operations / Project Manager

Job Description

Job Description

We are looking to add a passionate project manager to join the operations team. You will work closely with our management team, as well as all the department heads to help coordinate diverse projects and build new business processes per our needs. They are typically given a broad business-oriented problem statement, then expected to develop and execute a project plan. This role combines the elements of project management, problem-solving, value creation, and facilitating team integration. The ideal candidate would have previous e-commerce / CPG business operations experience and can demonstrate abilities to bring teams together within a matrixed environment and drive successful results.

Job Type : Full-Time

Salary : $60,000 - $85,000

Schedule : Monday to Friday, 10 am - 6 pm

Location : Tempe, AZ or California

Responsibilities :

Become the SME of relevant product knowledge, branding guidelines & current company processes

Planning and managing projects directly related to corporate and department objectives

Be able to synthesize complex processes and abstract ideas into clear and executable project components, stages and tasks

Optimize existing or build new business processes for all departments

Take ownership of projects and initiatives, carefully managing business requirements, timing, risks, issues, decisions, interdependencies, and milestones

Influencing or setting business unit or cross-organizational strategies

Effectively communicate project updates, status, needs, and issues to proper stakeholders

Provide business processes training to our global employees (e.g. US, China, Philippines, etc.)

Monitor, troubleshoot, and improve business processes after execution

Hire & supervise Philippine Team to fulfill operational tasks requested by each department

Set KPI, conduct performance reviews and assist with payroll for the PH team

Other admin tasks / projects assigned by management

Qualifications :

Bachelor’s Degree in business, project management, business administration, or any related field

Must be fluent in both English and Mandarin (both writing and speaking)

Experience in the E-commerce industry is preferred

Knowledge of Amazon Seller Central, Shopify & WooCommerce is a PLUS

Be excellent at interpersonal communication and people / project management

Strong prioritization and organization skills, detail-oriented

Thrive in a fast-paced environment! Able to solve problems quickly, handle pressure and tight deadlines

Ability to work with little supervision and track multiple processes

Expert in Google Suite (i.e., Docs, Spreadsheet)

Familiar with Monday.com, Trello, or other related project management tools