988 Crisis Counselor Part Time

Type : Part-Time

Reports to : 988 Crisis Supervisor

Office Location : Fully remote position. Must be based in the Chicago area and available to come to the Chicago office (224 W. Hill Street Suite 410 Chicago IL) as requested for in-person trainings and meetings.

Shifts Available

• : Two shifts available :

Evening Shift Friday Saturday & Sunday 3 : 45 PM 12 : 15 AM

Overnight Shift Sunday Thursday & and Saturday 11 : 45 PM - 8 : 15 AM

Background

Guided by the experiences of those living with mental health conditions and rooted in equity NAMI Chicago educates to fight stigma and discrimination fiercely advocates for our community and shares hope connection and expertise with people on their mental health journey.

Who We Are :

Who We Are Looking For :

General Job Description :

As a 988 Suicide and Crisis Line Phone Crisis Counselor you will play a crucial role in providing immediate support and intervention for individuals experiencing emotional distress and mental health crises. Operating within the framework of a national suicide and crisis hotline you will offer empathetic listening crisis intervention and resources to access more support. This position demands strong communication skills empathy and the ability to remain calm under pressure. This role may be demanding and requires continuous multitasking and the ability to think and work quickly on the computer using various apps and platforms.

Essential Functions and Responsibilities :

Requirements

Education and Experience :

Essential Knowledge Skills and Abilities :

Welcomed Qualifications :

Other Information

Working Conditions : NAMI Chicago 988 Lifeline Phone Crisis Counselors work in a remote environment. The role may involve sitting for extended periods and using telephone and computer equipment. The role involves extended periods of looking at digital device screens. The demanding nature of this work requires prioritizing self-care and being an advocate for your own wellbeing. Breaks are mandatory to comply with labor laws and to ensure Crisis Counselors get the reprieve they need to be successful. This role requires a degree of flexibility with your availability and time during your scheduled shift (i.e. break times may vary if you are interacting with a person in crisis at the time of your scheduled break).

Other :

Base Rate : $24 / hour

NAMI Chicago is an inclusive employer we welcome and encourage BIPOC LGBTQ Veterans Differently Abled Returning Citizens and All Who Are Dedicated to Mental Health to Apply.

Key Skills

Bidding,Apps,Benefits,Corporate Recruitment,Android Development

Employment Type : Part-Time

Experience : years

Vacancy : 1