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Service Writer Job at Holtzman Corp. in Virginia

Service Writer Job at Holtzman Corp. in Virginia

MediabistroVirginia, MN, United States
30+ days ago
Job type
  • Full-time
Job description

Description

Our company is seeking a skilled Service Writer to join our team. As a Service Writer, you will be responsible for providing excellent customer service and managing the repair and maintenance process for our clients' vehicles.

Responsibilities :

  • Greet customers and provide exceptional customer service
  • Schedule appointments for service work and repairs
  • Communicate with customers about the status of their vehicle repairs
  • Prepare accurate estimates for repairs and services
  • Maintain accurate records of all work performed
  • Check parts invoices and add to work orders
  • Complete warranty claims
  • Handle payments and end-of-day paperwork

Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service role
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Knowledge of automotive repair and maintenance is a plus
  • Proficient in computer software programs such as Microsoft Office and Excel
  • Hours for this position are Monday-Friday 8 AM-5 PM

    Excellent benefits package to include medical, optical, dental, disability and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.

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    Service Writer • Virginia, MN, United States