Senior Manager Product Services

Join Chubb as a  Senior Manager Product Services and bring your Commercial Lines expertise to the forefront! If you have a passion for navigating the complexities of commercial insurance products and thrive in a dynamic environment, this is the perfect opportunity for you. Leverage your 5 years of experience in leadership and underwriting, product management, or regulatory compliance to make a significant impact in our Commercial Lines division.

Legal and Compliance (L&C) ‐ Philosophy and Culture Statement :  L&C is committed to providing best‐in‐class legal and compliance services to our business partners. L&C emphasizes teamwork, expertise, and a “can‐do” attitude. Operating as a best‐in‐class organization requires a commitment to constant improvement and an on‐ going commitment to adding value – every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing self‐development among team members, participating in company and team initiatives – all with a focus on superior execution.

The candidate will ideally sit in our Philadelphia, PA office. Other Chubb locations may be considered.

Major Duties and Responsibilities :

• Manage a team of experienced Commercial Product Line Support Services staff with direct oversight of the day‐ to‐day activities.
• Partner with and support the Commercial Lines business unit(s) and support areas to ensure that products, systems, processes, and procedures are in compliance with statutory and regulatory requirements, including participating in compliance audits reviews and market conduct exams.
• Support Commercial Lines business unit(s) by ensuring approved form / rate filings and other initiatives are implemented.
• Provide clear, concise communications with Regulatory Affairs, Compliance Assurance, Business Units, State Regulators, and all other internal Chubb areas.
• Actively participate in meetings organized by the Regulatory Affairs and Compliance Assurance Departments.
• Report to leadership on compliance efforts and the resolution of compliance issues.
• Work with Regulatory Affairs and the Compliance Assurance Department, lead the resolution of all regulatory issues arising out of state examinations, investigations, inquiries, and audits for Commercial Lines. Ensure remediation and appropriate preventive action in response to violations of rules, regulations, policies, procedures, and standards of conduct.
• Partner with the Compliance Assurance Department to develop, communicate, implement, and maintain policies, standards, procedures, training, monitoring and controls within the business unit.
• Work with Product Line Services Support team to ensure all product handoff dates are identified and met.
• Work with Product Line Support Services Support team to develop thorough, concise product requirements in accordance with IT handoff dates.
• Advise on the approach to new / revised products in respect to alternative solutions, adoption of existing products, rating, and pricing options, and filing strategies.
• Provide expertise and input in the creation of training materials and programs.

Education and Experience :

Major Skills, Knowledge, and Experience Requirements :

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.