Collections Recovery Specialist

A company is looking for a Recovery Resolution Specialist (Collections).

Key Responsibilities

Prepare and send collection letters to providers in accordance with policy

Follow up on outstanding claims by contacting providers and verifying claim statuses

Investigate claim disputes and escalate issues as necessary to ensure effective recovery

Required Qualifications

High School graduate or equivalent education

1 to 3 years of prior collections or customer service experience required

Billing or coding experience preferred

Required knowledge of Microsoft applications