General Manager - DDP Restaurant Group Concept

Job Description

Job Description

Position Description : Title : General ManagerReports to : Director of Operations

Compensation : $70,000 - $85,000 annuallyPosition SummaryThe General Manager is responsible for the day-to-day operations of the restaurant, ensuring a smooth and polished guest experience while driving profitability and team engagement. This role requires strong leadership, a deep understanding of hospitality, and an ability to foster collaboration across departments. The General Manager is a key culture carrier who upholds DDP Restaurant Group standards, builds and develops high-performing teams, and ensures operational excellence across all service periods.

Key Responsibilities

Team Leadership & Culture

Build and foster a respectful, positive, and collaborative team environment

Lead daily pre-shift meetings for the FOH team

Provide regular feedback and conduct performance reviews

Administer disciplinary actions and performance management as neededPartner with HR and the Director of Operations on hiring, onboarding, and offboarding processesMaintain accurate and compliant personnel recordsGuest Experience & Service ExcellenceEnsure guests receive responsive, welcoming, and exceptional service at all times

Oversee floor operations including door, kitchen pass, bar pass, and table maintenance

Touch tables during service and resolve guest complaints or concerns promptly

Monitor and manage To Go operations, ensuring accurate order execution and guest satisfaction

Operations & Financial Oversight

Monitor and manage labor in proportion to sales goals

Approve and oversee hourly FOH scheduling and manager scheduling

Manage daily sales reporting, cash deposits, discounts, and comps

Review and audit server checkouts and tips

Troubleshoot POS issues and oversee menu updates in coordination with FOH / BOHManage all purchasing and service / supply needs for the FOHCompliance & Facility Management

Ensure compliance with MDH Food Safety, sanitary practices, and local / federal laws

Maintain cleanliness standards and communicate facility maintenance needs

Complete required injury reports and manage illness logs in a timely and compliant manner

Ensure the use of proper safety protocols and internal systems for injuries, PTO, and call-outs

Qualifications & Expectations3+ years of experience in restaurant management or similar leadership roleStrong understanding of financials, labor management, and operational metrics

Ability to multitask, troubleshoot, and stay calm under pressure

Effective communicator with team, guests, and cross-functional departments

Experience in performance management, scheduling, and hiring

Knowledge of POS systems and back-office software

Availability to work a flexible schedule, including nights, weekends, and holidays

Ability to lift up to 30 pounds and be on your feet for extended periods

Benefits

Health, Dental, and Vision Insurance

Paid Time Off

401(k)

Employee Discount

Flexible Schedule

Paid TrainingNote : This job description is intended to highlight the general requirements and responsibilities of the role. It is not an exhaustive list, and duties may evolve or be added as needed to support the needs of the business.

Job Advertisement : Now Hiring : General Manager - DDP Restaurant GroupAre you a driven hospitality leader ready to take the next step in your career?DDP Restaurant Group is looking for a General Manager to oversee one of our restaurant concepts - leading daily operations, inspiring service teams, and delivering exceptional guest experiences.With restaurants such as Martina, Rosalia, Cardamom, Colita, Dexters, Porzana, Flora Room, Minari, Pikok Lounge, and Therese, DDP Restaurant Group is one of the Twin Cities most dynamic hospitality groups.Grow your career with us. Apply today.

$70,000.00 - $85,000.00 Annually