Main Line Service Advisor

Main Line Service Advisor

Pay : Base Pay + Commission Structure

Commission Potential : $100,000 $130,000+ annually, based on performance

Incentives & Bonuses available based on key performance metrics

Employment Type : Full-Time

At BMW of Anchorage, we pride ourselves on our award-winning culture and dedication to employee development. We foster a positive, supportive environment where our team members thrive and build long-lasting careers.

We are seeking a dedicated, customer-focused Main Line Service Advisor to join our high-performing team. As the first point of contact for service customers, you'll play a vital role in delivering an exceptional service experience while maximizing sales opportunities. This role is ideal for someone with a strong background in customer service and sales who is looking to grow with a respected, high-performing company.

Responsibilities :

• Greet customers promptly and courteously upon arrival.
• Listen to customer concerns and provide expert advice.
• Recommend appropriate services and repairs based on vehicle needs.
• Clearly explain services, repairs, and estimates to customers.
• Upsell additional services and products to enhance satisfaction and performance.
• Maintain accurate customer records and follow up on service requests.
• Coordinate with technicians to ensure efficient and accurate service delivery.
• Drive customer satisfaction and retention through exceptional service.

Qualifications :

We offer best in class industry benefits :

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.