TelecomVoice Engineer

Please Note : As of July 22 2021 our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn.

Seeking a dynamic and well-seasoned Telecom Engineer to join our innovative team specializing in Genesys Cloud this role you will be pivotal in optimizing and maintaining our contact center solutions to enhance customer and employee engagement and improve operational efficiency.

• Reviews call and diagnosis the issues
• puts notes into SNOW
• Genesys Cloud CX is handling all their calls.
• Genesys
• 5 yrs

Required Skills : This position requires a strong understanding of telecommunications Genesys Cloud CX VoIP and associated contact center call flows.

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No

Rank : B3

Requested Date : Key Skills

EIGRP,VOIP,VMware,Avaya,BGP,LAN,OSPF,QoS,Project Planning,Scripting,Unity,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1