Case Manager II-III Youth Diversion [1417]

Job Description

Job Description

Position : Case Manager II-III Youth Diversion [1417]

Program : Amarillo, Texas – Family & Youth Diversion

Salary range :

Case Manager II : $43,305.60 Annually

Case Manager III : $46,009.60 Annually

Shift available : Full-time

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”

Essential duties and responsibilities :

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Conduct crisis response and coordination with you and families experiencing or who are at-risk of experiencing a crisis episode
• Conduct comprehensive life needs assessments (CANS / NOMS) taking into account needs as viewed by the child / family members, & school personnel in a timely manner
• Provides any community referrals needed, and follows up with the family, referral, and community resource to ensure need was met
• Provides skills training using evidenced based curriculums
• Advocates on behalf of the child / adolescent served so that access for required services are available and that services rendered in a timely fashion and in accordance with the child's abilities
• Provide outreach in community when needed to inform others about the Family & Youth Diversion Program
• Spend 50% of time with families and youth / providing services to families and youth
• Maintain same-day next-day documentation requirements and have a 95% or higher compliance average for all families served
• Be willing to travel to provide services throughout the Texas Panhandle
• Executes prudent action in emergency situations and will help team members when families need crisis response or other diversion-based services
• Adheres to TPC Business Code of Conduct and reports concern if ethical and / or business standards defined in the code are compromised

Required qualifications to be successful in the job :

Preferred qualifications to be successful in the job :

At TPC, passion and meaningful work are rewarded! We offer full-time employees :