Talent.com
External Communications, Senior Specialist

External Communications, Senior Specialist

RelativityCharlotte, NC, United States
2 days ago
Job type
  • Full-time
Job description

Posting Type

Remote / Hybrid

Job Overview

Become the linchpin of clear, customer-centered messaging as part of the GTM Enablement & Communications team (within Success Operations). You'll lead planning and delivery of external communications by covering product updates, feature launches, and deprecations and ensuring Relativity's clients are well-informed, empowered, and ready to succeed.

You will elevate the messaging layer between Relativity's product evolution and our customers' understanding. As the go-to communications expert for external announcements, you will bring strategic intent, clarity, and consistency-driving higher adoption, reduced friction, and stronger engagement across channels.

Job Description and Requirements

Role Responsibilities

Draft, refine, and disseminate customer-facing communications including newsletters, direct emails, decks, and more.

Manage the external communications calendar, aligning deliverables with product release cycles and operational milestones.

Act as a strategic partner to Product Marketing, Product Management, Product Support, and Customer Success to ensure messaging accuracy and timing.

Serve as the communications liaison for external stakeholders, translating complex or technical changes into benefits-first, customer-ready language.

Monitor and iterate on communication processes-review workflows, approval paths, and delivery channels.

Measure engagement (e.g., open rates, community feedback), analyze effectiveness, and iterate for continuous improvement.

Collaborate with the broader GTM Enablement and Communications team to support the full readiness process , contributing to cross-functional initiatives beyond communications to ensure customers and partners are consistently prepared for product and operational changes.

Qualifications

5+ years of experience in communications, content strategy, product marketing, or a related function at a SaaS company.

Outstanding writing and editing skills, with a knack for framing complex topics in clear, customer-centered language.

Strong program or project management capabilities; adept at juggling timelines, input from multiple partners, and shifting priorities.

Familiarity with collaboration and communications tools (e.g., Asana, Salesforce, Confluence, Marketo) and comfort leveraging emerging technologies such as Copilot or other AI-driven tools to enhance productivity and content quality.

Demonstrated ability to collaborate across internal teams and operate with minimal supervision.

Customer-first mindset : proactive, detail-oriented, and capable of anticipating needs and questions.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values :

$86,000 and $128,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Create a job alert for this search

Communication Specialist • Charlotte, NC, United States

Related jobs
  • Promoted
Travel Multimodal Technologist

Travel Multimodal Technologist

LanceSoftMatthews, NC, US
Permanent
LanceSoft is seeking a travel Multimodal Technologist for a travel job in Matthews, North Carolina.Job Description & Requirements. Minimum Years of Experience required : at least 2 year &nb...Show moreLast updated: 1 day ago
  • Promoted
Travel CT Technologist

Travel CT Technologist

Ardor Health SolutionsMonroe, NC, US
Full-time
Ardor Health Solutions is seeking a travel CT Technologist for a travel job in Monroe, North Carolina.Job Description & Requirements. Ardor Health Solutions is looking for a CT Technologist to j...Show moreLast updated: 30+ days ago
  • Promoted
Travel CT Technologist

Travel CT Technologist

Go HealthcareMonroe, NC, US
Full-time
Go Healthcare is seeking a travel CT Technologist for a travel job in Monroe, North Carolina.Job Description & Requirements. Pay package is based on 12 hour shifts and 36 hours per week (subject...Show moreLast updated: 30+ days ago
  • Promoted
Information Technology Professional

Information Technology Professional

U.S. NavyNewell, NC, United States
Full-time +1
To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...Show moreLast updated: 30+ days ago
  • Promoted
Travel Physical Therapy Assistant

Travel Physical Therapy Assistant

Ardor Health SolutionsYork, SC, US
Full-time
Ardor Health Solutions is seeking a travel Physical Therapy Assistant for a travel job in York, South Carolina.Job Description & Requirements. Ardor Health is Joint Commissioned Certified.Ardor ...Show moreLast updated: 1 day ago
  • Promoted
Travel CT Technologist - $2,295 per week

Travel CT Technologist - $2,295 per week

FlexCare AlliedMonroe, NC, United States
Full-time
FlexCare Allied is seeking a travel CT Technologist for a travel job in Monroe, North Carolina.Job Description & Requirements. FlexCare Allied Job ID #JOB-01654845.Pay package is based on 12 hour sh...Show moreLast updated: 30+ days ago
  • Promoted
Senior Digital Marketing Specialist

Senior Digital Marketing Specialist

Allspring Global InvestmentsCharlotte, NC, United States
Full-time
Work where your ideas have impact.Allspring Global Investments is a leading independent asset management firm that offers a broad range of investment products and solutions designed to help meet cl...Show moreLast updated: 30+ days ago
  • Promoted
Outside Sales Representative

Outside Sales Representative

SPECTRUMHickory, NC, United States
Full-time
This role requires the ability to work lawfully in the U.Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective cus...Show moreLast updated: 1 day ago
  • Promoted
Travel CT Technologist

Travel CT Technologist

FlexCare AlliedMonroe, NC, US
Full-time
FlexCare Allied is seeking a travel CT Technologist for a travel job in Monroe, North Carolina.Job Description & Requirements. FlexCare Allied Job ID #JOB-01654845.Pay package is based on 12 hou...Show moreLast updated: 30+ days ago
  • Promoted
Remote Opinion Contributor

Remote Opinion Contributor

Prime InsightsNewton, NC, United States
Remote
Full-time
Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 1 day ago
  • Promoted
Market Research Contributor

Market Research Contributor

Prime InsightsMooresville, NC, United States
Full-time
Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 1 day ago
Atrium Health is hiring : Communication Specialist - Atrium Health Mint Hill MedC

Atrium Health is hiring : Communication Specialist - Atrium Health Mint Hill MedC

MediabistroMint Hill, NC, United States
Full-time
Communication Specialist - Atrium Health Mint Hill MedCenter Air Communications FT Nights.Join to apply for the Communication Specialist - Atrium Health Mint Hill MedCenter Air Communications FT Ni...Show moreLast updated: 1 day ago
  • Promoted
Specialist, Mass Market Strategy

Specialist, Mass Market Strategy

Enbridge Gas Distribution Inc.Gastonia, NC, United States
Full-time
Lead GDS’s mass market strategy and governance.This includes bringing together key internal cross-jurisdictional stakeholders on an ongoing basis to align on vision, as well as both annual and medi...Show moreLast updated: 2 days ago
  • Promoted
Digital Marketing Specialist

Digital Marketing Specialist

Staffmark GroupClover, SC, United States
Permanent
Are you passionate about digital marketing, content management, and e-commerce?.Staffmark is partnering with a growing organization in Gaston County Metro Area, to find a Digital Marketing Speciali...Show moreLast updated: 1 day ago
  • Promoted
External Communications, Senior Specialist

External Communications, Senior Specialist

RelativityCharlotte, NC, United States
Full-time
Become the linchpin of clear, customer-centered messaging as part of the GTM Enablement & Communications team (within Success Operations). You'll lead planning and delivery of external communication...Show moreLast updated: 3 days ago
  • Promoted
Trust Client Specialist

Trust Client Specialist

First Horizon BankHickory, North Carolina, US
Full-time
Location : Onsite at the location listed.Summary : The primary function of the Trust Client Specialist is to provide general clerical administrative support to an individual or small group of individ...Show moreLast updated: 30+ days ago
  • Promoted
Installation Specialist IV (PSNC ICW)

Installation Specialist IV (PSNC ICW)

Public Service Company of North Carolina, IncorporatedConcord, NC, United States
Full-time
We are looking for an Installation Specialist IV to join our team!.The Service Department is responsible for servicing and installing various natural gas appliances (residential and commercial), se...Show moreLast updated: 30+ days ago
  • Promoted
Outside Sales Specialist

Outside Sales Specialist

Meritage HomesHickory, NC, US
Full-time
The Outside Sales Counselor’s primarily responsibility is to embrace Meritage Homes’ active sales culture to generate new home sales by leveraging the relationships with the Realtor and...Show moreLast updated: 1 day ago
  • Promoted
Travel CT Technologist

Travel CT Technologist

LRS Healthcare - AlliedMonroe, NC, US
Permanent
LRS Healthcare - Allied is seeking a travel CT Technologist for a travel job in Monroe, North Carolina.Job Description & Requirements. LRS Healthcare - Allied Job ID #30I-15731.Pay package is ba...Show moreLast updated: 30+ days ago
  • Promoted
Education Navigator / Admissions Specialist

Education Navigator / Admissions Specialist

Gaston CollegeDallas, NC, US
Full-time +1
Education Navigator / Admissions Specialist.Educational Partnerships and Enrollment Management.Enrollment Management and Admissions. The Education Navigator / Admissions Specialist provides a variety of...Show moreLast updated: 3 days ago