HVAC SERVICE & REPAIR TECHNICIAN

Ensure you read the information regarding this opportunity thoroughly before making an application.

Warren Heating and Cooling, LLC is seeking a talented, experienced Residential Service / Repair Technician. We are a small company that excels in customer satisfaction. Our team services residential, condominiums, and light commercial properties in the greater Madison area. This position has a potential for earning sales commissions.

Position is Mon-Fri, 7 : 30am-3 : 30pm

Position requires pager rotation for after-hours and on-call appointments

• DUTIES AND RESPOSIBILITIES :
• Inspect and conduct performance tests on current HVAC systems for effectiveness and safety, must be able to troubleshoot, diagnose and repair existing problems
• Perform preventative maintenance on HVAC systems, and warranty service repair
• Check and verify operation of complete system before leaving to minimize callbacks
• Maintain accurate inventory of all equipment and HVAC resources
• Perform consultation with customers to determine their needs and discuss all solution methods
• Must be techno-savvy and able to use a tablet to properly keep records of customer appointments and payment transactions, including invoices
• Keep manager informed of issues related to the customer
• Deliver exceptional service to ensure customer satisfaction
• If experienced in Installation – supplemental duties could include install new and replacement units for heating, cooling, and ventilation systems, plus duct work projects
• WORKING CONDITIONS AND PYSICAL REQUIREMENTS :
• Must be physically able to work in all environments including but not limited to confined spaces, roof tops, climb ladders, etc.
• Able to work in and quickly acclimate to extreme temperatures
• Able to lift over 50 pounds
• TECHNICAL REQUIREMENTS AND QUALIFICATIONS :
• 2+ years of experience with service and repair of traditional, forced air and alternative HVAC technologies - These include but are not limited to radiant, forced air, boilers, steam & gravity, wood burning, indirect water heaters, ductless, mini-duct, dehumidifiers, ventilation, and air filtration systems
• EPA 608 Certification to handle refrigerants is required
• Have functioning knowledge of motor controls and electrical troubleshooting skills
• HVAC Installation and experience in bending metal to fabricate duct work is a plus!
• Boiler and Commercial install and repair skills / experience are a plus!
• High School diploma or equivalent
• Driving a company vehicle requires a valid state driver’s license with a clean driving record, and the desire to maintain a satisfactory driving record as required by the company’s insurance provider
• Background Check required
• CUSTOMER SERVICE SKILLS AND PROFESSIONAL REQUIREMENTS :
• Excellent written and oral communication skills, ability to explain complex HVAC issues with customers in a way they understand
• A strong commitment to customer satisfaction
• Work with a high degree of honesty and integrity to promote a positive image
• Confident and self-motivated, maintain a professional appearance and demeanor
• Have a willingness to learn and grow within the industry, participate in training to grow, and develop as a professional
• Must be punctual and adhere to a daily schedule with multiple appointments in different locations
• Must be able and willing to work extended daily work hours when required
• BENEFITS AND COMPENSATION :
• $25.00 - $35.00 / hour, dependent on experience and skills, with a potential for earning sales commissions
• Employer paid / covered educational courses to keep current with industry standards
• New technology -including tablets to integrated software
• This position is available to the right candidate immediately or with appropriate notice to current employer
• Benefits include : Health Care Plan, Dental Plan, FSA / DCSA Plan, Life & Disability Insurance, 401(k) and Roth 401(k) plans with Company Match, PTO, and Holiday compensation

Please reply to this post with your resume and wage requirements.

Job Type : Full-time

Pay : $25.00 - $35.00 per hour

Benefits :
• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tools provided
• Vision insurance

Language :

• English (Required)

Ability to Commute :

• Madison, WI 53704 (Required)

Ability to Relocate :

• Madison, WI 53704 : Relocate before starting work (Required)

Work Location : In person