Customer Service Representative - Hybrid

Rising is looking for our next Customer Service Representative (Working title : Partner & Provider Support Representative)! In this position, you will help Rising create ecstatic customers by providing professional, world-class service in response to inquiries and issues relating to medical bill review. Basically, we are helping to cut excess costs, fraud, and waste while making healthcare more affordable for the patients that need it the most.

Oh, and you get the benefit of working in a small, close-knit team with a manager who truly wants to see you to succeed! This is a great opportunity for those looking to obtain meaningful career experience on the administrative side of healthcare.

Sound interesting? Want to learn more? Take a few minutes to apply, and let's talk!

What exactly does a Partner & Provider Support Representative do? In this job, you will :

• Communicate with medical providers primarily via telephone and email to obtain needed information and resolve bill-specific issues
• Provide world-class customer service by responding to and answering questions quickly and professionally
• Demonstrate an intimate knowledge of clients’ needs, empathy for customers’ situations, and knowledge of appropriate language
• Serve as a role model to internal, client, partner, and vendor representatives by following guidelines to ensure stellar service is provided with each call

Requirements

Am I the right fit for this job?

Physical Requirements

Benefits

If you are ready to join a team of professionals dedicated to making a difference and making lives better, please apply today!