Care Team ManagerBeacon Specialized Living • Gaylord, MI, US

Care Team Manager

Beacon Specialized Living • Gaylord, MI, US

10 days ago

Job type

Full-time

Job description

Responsibilities / Essential Functions

(Daily, Weekly, Monthly, Quarterly, Annually, or as needed)

Always be compliant with all company and regulatory policies and procedures.

Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and / or our customers.

Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.

Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.

Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.

Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.

Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.

Responsible for preparing the meeting room and scheduling staff for meetings.

Perform other duties that may be assigned or established by the company.

Regulatory, Contractual, and Accreditation Compliance Responsibilities :

Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation.

Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area.

Ensure that all incident report actions, and corrective action plans (CAP) and / or plans of correction (POC) are implemented accurately and timely.

Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation.

Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.

Communicate with state and local regulators openly and as a respected and reliable partner.

Census and Budget Responsibilities :

Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.

Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed.

Staffing and Human Resources Responsibilities :

Responsible for keeping direct supervisor informed of current and future staffing changes or shortages.

Monitors and maintains employee scheduling and time worked to annual budget.

Responsible for ensuring open shifts are staffed and finding replacement staff as required.

Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees.

Ensures all new employees are welcomed, receive orientation, and are integrated into the team.

Provides check-in discussions with direct reports on a monthly basis.

Education & Qualifications :

A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.

2-3 years’ previous leadership experience working in a healthcare or behavioral healthcare related field preferred.

1-2 years’ previous management or supervisory experience preferred.

Approved by state, federal and government entities to work within BSLS programs.

Required to maintain industry required trainings and TB screening.

Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies.

Must possess a valid Driver’s License.

Ability to use office equipment and information technology software. .

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Team Manager • Gaylord, MI, US

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