Area Asset Protection Manager, Waikiki

Overview

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The Asset Protection Department takes pride in its responsibility for ensuring the safety and security of all Hermès employees, premises, and products. We are committed to proactively reducing risk, enhancing safety measures, and strengthening security through continuous training and cultivating valuable partnerships, both within and outside the organization. By leveraging state-of-the-art technology, we provide the highest level of safety and security for Hermès.

The Opportunity

In your role as the Area Asset Protection Manager for the Hawaii market, you will implement the overall Asset Protection program effectively. Your success will be influenced by your ability to build strong partnerships and communicate with boutique management, the RVP, partnering departments, the Senior Regional Asset Protection Manager, West Region, and AP Director. A key focus is taking proactive measures to minimize theft and safety concerns through comprehensive training. Daily responsibilities include effectively managing vendor guards, collaborating with vendor guard management for scheduling and performance, ensuring the maintenance of all AP-related equipment, and overseeing all aspects of Asset Protection for special events.

Responsibilities

• Responsibility for the Asset Protection Program for 2 retail locations in the Hawaii market.
• Conducts Asset protection training for locations in partnership with boutique management, Senior Regional Asset Protection Manager, and AP Director, ensuring employee knowledge and compliance with internal AP policies and local regulations.
• Responsible for the continual training of internal team and vendor guards, as well as new store opening trainings within the market.
• Investigation of losses based on theft, cycle counts, inventory, and transportation.
• Leads internal investigations regarding policy violations and other AP-related matters in close partnership with Legal, Internal Control and Human Resources.
• Partners with local LE to report instances of external theft.
• Supervision of vendor guards and direct reports where applicable.
• Maintains high level of organization with all AP documentation.
• Conducts regular boutique assessments using AP Checklist.
• Ensures consistent functionality of all AP equipment in locations of responsibility.
• Properly manages AP vendor related concerns.
• Travels to store locations within area of responsibility, including routine store visits and impromptu investigations, as needed.
• Open flexibility to ensure support during boutique operating hours, including nights, weekends, and holidays.
• All other duties as assigned by the Supervisor.

About You

Additional Details

We are looking for a candidate who can perform the key functions of the role with or without reasonable accommodations.

About Hermès

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. Hermès is an independent, family-owned company with a global presence, including 310 stores in 49 countries and over 15,000 employees worldwide. Hermès is committed to sustainable development and corporate social responsibility, valuing diversity, inclusion, and fairness.

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