Summary The Quality Technician ensures that products and processes meet established quality standards by conducting inspections, tests, and audits.
This role involves collaborating with production, engineering, customer service, and sales teams in identifying quality issues, and assisting with implementing corrective actions to maintain compliance with company and regulatory requirements.
This individual will report to the Quality Supervisor and be a strong partner to our operators and supervisors on the floor.
This person will have to captivate and communicate with all departments to address issues, propose resolutions, and see through the quality vision for the company.
They will also maintain proper reporting, documentation, and any other necessary routines for the department.
Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Read and interpret blueprints, engineering drawings, and technical specifications to verify that products meet required standards.
Use standard measurement tools and equipment (e.g., calipers, tape measures, micrometers, gauges) to check and document product dimensions.
Perform visual and dimensional inspections on incoming materials, in-process production, and finished goods.
Record inspection results accurately and communicate nonconformances to appropriate personnel.
Support Shipping & Receiving by inspecting incoming and outgoing products when required.
Maintain and organize quality logs, including Nonconforming Material (NCM) records, Returned Material Authorization (RMA) records, and scrap tracking logs.
Assist in monitoring scrap trends and providing relevant inspection data to production.
Track and maintain the calibration status of measuring tools and equipment.
Participate in internal audits to verify compliance with established procedures, quality standards, and customer requirements.
Assist with quality documentation activities such as PPAPs or first article inspections, when needed.
Support training efforts by helping production employees understand quality standards and proper inspection methods.
Participate in problem-solving activities to help identify root causes of quality issues and support corrective actions.
Work independently to perform inspections, maintain logs, and resolve routine quality issues with limited on-site supervision.
Communicate end-of-shift updates, nonconformances, and outstanding issues to the incoming shift and QC leadership.
Coordinate with operators and supervisors to ensure quality standards are maintained throughout the shift.
Provide flexible inspection support across multiple production departments as required.
Maintain knowledge of quality standards and best practices through training and professional development.
Perform other quality-related duties as assigned.
Work in accordance with company policies, mission, and values at all times.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong attention to detail and commitment to customer experience.
Possesses ability to use gauges such as calipers and micrometers to measure products.
Able to read and understand Engineering drawings and blueprints.
Effective communicator to various audiences using verbal and written skills.
Education and / or Experience High school diploma or equivalent required.
Associates or Bachelor’s Degree or equivalent experience is a plus. 3 or more years working in a manufacturing operations environment. 1 or more years’ experience working with quality assurance / control is preferred.
Experience with Microsoft Office software such as Windows, Word, Excel, PowerPoint, Teams, Outlook.
Experience with Global Shop Solutions ERP system is a plus.
Schedule 2nd shift :
Note :
Quality Technician 2Nd Shift • Waukesha Co, WI, US