Front Desk Security Officer
OPS Security Group is hiring Front Desk Security Officers to work in fast-paced, professional environments such as medical centers, residential buildings, government facilities, hospitality venues, and public events. This position is ideal for individuals with strong customer service skills and a calm, professional demeanor. As the first point of contact for many, you will play a vital role in ensuring safety, managing access, and delivering a great guest experience.
Key Responsibilities :
- Greet and assist visitors, guests, and tenants with professionalism
- Monitor access points and enforce entry protocols
- Respond to emergencies and de-escalate conflicts
- Monitor CCTV and report suspicious activity
- Maintain accurate daily activity logs and incident reports
- Conduct periodic patrols as needed (foot or vehicle-based)
- Support building operations by communicating effectively with staff and management
- Represent OPS Security Group's values at all times
Requirements :
High school diploma or GEDStrong written and verbal communication skillsProficient time management and attention to detailComfortable using security technology (radios, tablets, cameras, etc.)Excellent de-escalation and interpersonal skillsReliable transportation (public or private)Ability to pass background screening, urinalysis, and required trainingPrevious experience in security, hospitality, and / or front desk preferredBenefits :
401(k) with employer match (up to 5%)Paid parental leave (4 weeks)Earned Sick and Safe Leave (1 hour per 30 hours worked)Health, Dental, and Vision coverage (average value : $300 / month)Paid and ongoing professional trainingInternal promotion and advancement opportunitiesThis is a uniformed position that may require standing or walking for extended periods. You'll need to be alert, professional, and able to handle pressure calmly. This is an excellent opportunity to grow within a company that values people-first leadership, accountability, and integrity.
Qualifications :
Licenses & Certifications Preferred :CPR / AED CertifiedNew Hire Orientation