Job Title : Cash / Claims Coordinator
Location : 4000 Luxottica Place Mason OH 45040 (Hybrid 3 days per week onsite mandatory)
Duration : 3 Months possible extensions / Temp-to-Hire
Pay Rate : $17.00 21.00 / hr. W2 All Inclusive
Work Schedule : Monday Friday 9 : 00 AM 5 : 00 PM (Flexible 40 hours per week)
Start Date : Immediately
Interview Mode : Onsite
GENERAL SUMMARY
The Cash / Claims Coordinator is responsible for billing medical claims applying cash and working the aged trial balance by identifying fixing and resubmitting claims to insurance carriers. Candidates must have recent and relevant experience in vision claims coding billing and cash application processes.
MAJOR DUTIES AND RESPONSIBILITIES
- Manage the flow of processes completed by Cash Processors to ensure all cash is applied in a timely manner to outstanding invoices and provide daily updates to the Cash Supervisor .
- Document and track statistics of all cash-related processes and report results to the Cash Supervisor .
- Train associates on how to process transactions including researching and applying cash for both Payers and Members identifying and documenting partial payments and denials and scanning completed batches into Filebound.
- Complete and submit EFT setup applications and documentation reporting any issues promptly.
- Act as a point of contact for any cash-related questions or issues from other internal departments.
- Serve as Filebound system point of contact for related inquiries.
- Attend meetings and conference calls as requested by the Cash Supervisor to provide insight on cash processes for internal or external customers.
- Schedule and coordinate monthly team meetings .
- Support and maintain relationships with designated Payers including providing frequent updates to management.
- Work pre-bill queries weekly to ensure accurate claim submissions and minimize denials .
- Analyze open receivable trends including payment frequency and root cause analysis .
- Research and resolve insurance denials for proper resubmission of claims within required time frames.
- Resolve or escalate provider plan setup store or system issues accurately and in a timely manner.
- Run and work various AS400 queries weekly and perform data analysis in Microsoft Excel .
- Summarize outstanding accounts receivable (AR) issues and provide recommendations and solutions .
- Analyze collections data quarterly and develop projects based on P&L risk by payer including forecasting expected payments and providing visibility to resolution.
- Support Canadian receivables collections including write-offs (adjustments) monthly ATB analysis and issue resolution .
- Assist the Supervisor with special projects and training as needed.
KNOWLEDGE AND SKILLS
Knowledge of vision and / or insurance benefitsExperience in claims processing and cash applicationProficiency in Microsoft ExcelStrong analytical and problem-solving skillsKnowledge of continuous improvement and process optimizationStrong customer service orientationHigh attention to detail and accuracyExcellent written and verbal communication skillsAbility to multi-task and prioritize effectivelyTeam-oriented and performance-driven mindsetIntegrity confidentiality and strong work ethicAbility to quickly grasp and retain information and conceptsEDUCATION AND EXPERIENCE REQUIREMENTS
High School Diploma required3 years of vision billing experience preferably in medical billingFlexibility with experience may be consideredCANDIDATE SELF-ASSESSMENT QUALIFYING SKILL MATRIX
Please fill out the below matrix while applying. Use a scale of 1 (Beginner) to 10 (Expert) for the Self-Rating column.
Skill Category
Required / Preferred
Skill Description
Self-Rating (1 10)
Years of Experience
Additional Notes / Comments
Vision Claims Billing
Required
Hands-on experience in vision claims coding billing and submission
Cash Application
Required
Applying cash managing payments and reconciling outstanding balances
Denial Management
Required
Researching and resolving insurance denials and resubmitting claims accurately
Accounts Receivable (AR) Analysis
Required
Analyzing open receivables trends and payment frequency
Claims Processing Systems (AS400 Filebound)
Required
Experience with AS400 queries and Filebound system for cash processing
Microsoft Excel
Required
Data analysis reporting and tracking using Excel functions
Training & Mentoring
Preferred
Training team members on cash processes and documentation
Communication Skills
Preferred
Effective oral and written communication with teams and management
Problem Solving / Analytical Skills
Required
Ability to identify root causes provide solutions and analyze data
Customer Service
Preferred
Providing support to payers and internal teams with accuracy and professionalism
Continuous Improvement
Preferred
Applying process improvement or lean thinking in cash operations
Confidentiality & Integrity
Required
Maintaining data privacy and ethical standards
Key Skills
Loan Processing,Typing,Data Entry,Customer Service,Organizational skills,Basic Math,Computer Skills,Fraud,Microsoft Outlook,10 Key Calculator,Fair Housing Regulations,Food Processing
Employment Type : Full Time
Experience : years
Vacancy : 1