Customer Service Representative

Customer Service Representative

Rock River Disposal / Waste Connections is looking for a Customer Service Representative to join the team in Rockford, IL!

Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are :

• Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
• Accepting payments from customers, researching customer billing inquiries and updating customer account information.
• Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
• Other duties as assigned

What we need from you :

What you'll get from us :

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.