Senior Account Manager (Pharma / Tradeshows)

Job Description

Job Description

Impact XM is a global leader in experiential marketing, and we’re looking for a Senior Account Manager (Pharma / Trade Shows) who thrives at the intersection of strategy, client relationships, and flawless event execution. In this role, you’ll take the lead on high-value pharmaceutical accounts, guiding complex programs from idea to impact—while mentoring rising stars and helping our agency grow.

If you're equal parts strategic thinker, relationship builder, and execution powerhouse, keep reading—this might be your next big move.

What You’ll Be Doing :

Client & Relationship Management

• Serve as the go-to advisor for key healthcare / pharma clients.
• Build strong, long-term relationships grounded in trust, delivery, and strategic value.
• Develop account retention plans and uncover new growth opportunities within existing clients.
• Lead client onboarding, business reviews, and the day-to-day touchpoints that keep relationships strong.
• Collaborate with Sales and Account Directors on RFPs, pitch decks, and business development.

Project Leadership & Execution

Financial Oversight

Leadership & Mentorship

What You Bring to the Table :

You’ll Thrive Here If You Are…

Bonus Points If You Have…

Our Company

Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business.

OUR BRAND – What We Believe

Passion

is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish.

ABC

Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience.

We>

Me

Collaboration and transparent communication creates our best work.

Trust

is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes.

Respect

is Given – We understand, acknowledge, and appreciate the perspective and actions of others.

Impact XM Benefits

Impact XM offers a comprehensive benefit package including competitive salaries and the opportunity for growth within our exciting industry!

Safety Message

We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees.

Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site. If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.