Surgical Assistant - Oral Surgery

Job Description

Job Description

Surgical Assistant - Oral Surgery

Salary Range

JOB SUMMARY

At Lakeside Oral Surgery, the Surgical Assistant is a cornerstone of exceptional patient care and clinical excellence. From preparing for exams to assisting in surgeries and managing post-operative care, this role exemplifies the Lakeside Way, prioritizing integrity, reliability, and creating extraordinary patient experiences. The ideal candidate embodies our 12 core attributes, driving personal growth and contributing to our culture of positivity, excellence, and leadership.

PRIMARY RESPONSIBILITIES

Direct Patient Care and Management

• Prepare for patient exams, ensuring all referrals, X-rays, and paperwork are accurate and complete.
• Operate all X-ray and imaging equipment, including taking X-rays and CT scans for patient diagnostics.
• Greet and escort patients and their guests to treatment rooms, creating a warm, empathetic environment.
• Review and present treatment plans, emphasizing the surgeon's recommendations while addressing patient questions and concerns.
• Facilitate patient scheduling for surgeries, with a focus on adherence to treatment recommendations.
• Anticipate the surgeon’s needs during exams and surgeries to ensure seamless workflow and efficiency.
• Provide detailed pre- and post-operative instructions, ensuring all patient questions are thoroughly addressed.
• Handle patient queries and feedback professionally, including managing difficult conversations with patients or families.
• Address and resolve angry or dissatisfied patient concerns without escalating to the doctor unless absolutely necessary.

Clinical and Surgical Support

Treatment Room Management and Sterilization

Office Cleanliness

Record Management

Inventory Management

Continuous Improvement

Team and Office Contributions

JOB SKILLS & QUALIFICATIONS

PHYSICAL DEMANDS & WORK ENVIRONMENT

Company Description

Our mission statement is “Creating Opportunities for Personal, Professional and Family Growth for our staff, patients, and guests” and we pursue this daily at Lakeside.

Benefits of Being a Lakeside Employee :

Company Description

Our mission statement is “Creating Opportunities for Personal, Professional and Family Growth for our staff, patients, and guests” and we pursue this daily at Lakeside. \r\n\r\nBenefits of Being a Lakeside Employee : \r\n