Account Manager - Automation & Factory Solutions - Rochester Hills, MI

Account Manager

GCG Automation & Factory Solutions is currently seeking an Account Manager to join our team and drive revenue growth with our customer base in Southeastern MI / Ann Arbor area.

As an Account Manager, you will leverage your technical aptitude, relationship-building skills, and in-depth business-to-business sales knowledge to expand market share in an assigned territory, driving revenue growth with new and existing customer accounts.

In this role, you'll focus on high-value and / or key accounts that have strategic importance to the company. In building long-term relationships with these key clients, you will understand their business goals and challenges deeply, and align Automation and Factory Solutions resources to meet those needs.

Frequent travel within the assigned territory (Southeastern Michigan) is required to facilitate customer visits; however, when not visiting customers or attending training events, this role offers a remote work arrangement.

What You'll Do

• Develop relationships at the strategic account level with stakeholders and influencers and learn the ins and outs of the customer
• Regularly communicate with customers to share GCG's value propositions and opportunities
• Coordinate with other internal stakeholders to service strategic accounts
• Coordinate with Application Engineers, CSMs, and CSRs to handle customer issues and requests
• Exercise and build extensive account knowledge, including holistic client business performance, future state business plans, competitor relationships and identifying additional client needs
• Understand customer strategies and challenges
• Grow and retain business within existing strategic accounts
• Identify and land new strategic partnerships

What You'll Bring

What We Offer

GCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experiencemarked by responsiveness, reliability, and personalized servicesets us apart as the supplier of choice in the industry.

This job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

GCG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.