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Enrollment Specialist

Enrollment Specialist

The Learning ExperienceWixom, MI, US
30+ days ago
Job type
  • Full-time
Job description

Enrollment Specialist At The Learning Experience

At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow .

Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff.

At TLE, we've created a full cast of characters that become our little learners' educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination.

Benefits We Offer :

Paid Time Off : Vacation / Sick / Personal and Holidays

Flexible Schedule

Education / Training Assistance

CDA - Child Development Associate

Generous Employee Discounts and Childcare Benefits

Competitive Salary

Bonuses Based on Performance and Sales

Referral Program

Role Responsibilities :

Business Operations And People Leadership

  • Drives financial performance and productivity for all operational aspects of the center
  • Effectively analyzes and reconciles monthly P&L statements; creates action plans based on past performance and forecasted occupancy
  • Hires outstanding talent and ensures center is fully staffed with high performing teachers
  • Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact
  • Forecasts future enrollment based on annual graduation
  • Processes payroll, ensuring the accuracy of timekeeping systems
  • Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
  • Manages all vendor relationships- organizes facilities maintenance and technology support
  • Ensures parent billings, account receivables and collections are accurate and precise
  • In partnership with Center Director, conducts team meetings to communicate important information and set a direction

Customer Engagement

  • Executes marketing brand campaigns within the center and implements local marketing activities.
  • Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)
  • Effectively uses social media channels for parent engagement and retention
  • Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
  • Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
  • Has a strong understanding of the childcare offerings within the community
  • Maintains the lead tracking portal and customer database
  • Coordinates the registration process and maintains customer and employee information in center systems
  • Responsible for communications to families (i.e. billing, newsletters)
  • Plans and manages budget for "parent pleasers"

    • Qualifications :

  • 3+ years' experience in retail / store management - cross-industry experience is welcome
  • Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting
  • Ability to leverage data to understand the business and make decisions
  • Bachelor's degree preferred

    • Compensation : $40,000.00 per year

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    Enrollment Specialist • Wixom, MI, US