Restaurant Manager

Job Description

Job Description

Description :

At Triple T Hospitality, our Mission is to achieve “GREATNESS”. Tommy's Tavern + Tap is a dynamic and fast-paced restaurant known for its welcoming atmosphere, exceptional food, and outstanding service. We take pride in delivering a memorable dining experience to our guests while fostering a positive and growth-oriented work environment for our team. We believe that good isn’t good enough - GREATNESS is remembered.

Located in Christiana Delaware - The Restaurant Manager supports the General Manager in overseeing daily restaurant operations. This role is hands-on and focused on team leadership, guest satisfaction, and operational excellence. The Restaurant Manager helps ensure that service, quality, and cleanliness standards are consistently met while fostering a positive and productive team culture

Requirements :

Exemplify the Triple T Hospitality experience : Dedicate oneself to delivering GREAT guest service, consistently going above and beyond for both guests and team members.

Team Leadership : Assist in supervising, coaching, and motivating front-of-house and back-of-house staff to ensure high performance and morale.

Daily Operations : Support the execution of opening, mid, and closing procedures. Ensure smooth shift transitions and operational consistency.

Training & Development : Help onboard new team members and support ongoing training efforts to uphold service and quality standards.

Guest Relations : Address guest concerns promptly and professionally, turning challenges into opportunities for service recovery.

Compliance & Safety : Ensure adherence to health, safety, and sanitation standards. Monitor compliance with company policies and procedures.

Inventory & Supplies : Assist with inventory management, ordering, and receiving to ensure proper stock levels and minimize waste.

Scheduling & Labor : Support scheduling efforts to ensure appropriate staffing levels and labor cost control.

Facility Oversight : Help maintain a clean, safe, and well-functioning restaurant environment, including equipment and facility upkeep.

Financial Awareness : Understand key performance indicators (KPIs) and assist in achieving sales, labor, and cost goals.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

• Previous experience in a supervisory or leadership role in a restaurant or hospitality setting.
• Strong communication and interpersonal skills.
• Ability to lead by example and foster a team-oriented environment.
• Solid understanding of restaurant operations and guest service best practices.
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• Passion for hospitality and a commitment to excellence.
• Willingness to learn and grow within the company.