Channel Operations Manager

Channel Operations Manager

We're looking for a detail-oriented and analytical Channel Operations Manager to be the operational backbone of our worldwide channel partner program, Spark Partner Program. This is a critical, hands-on role where you will manage the end-to-end lifecycle of our channel partnershipsfrom contracting and onboarding to performance governance and program development. If you thrive on optimizing processes, diving into data, and acting as a key liaison between sales, finance, legal, and our partners, this is your opportunity to directly influence the success and scale of a new program.

Detailed Description

The Channel Operations Manager will manage the operational efficiency and compliance of our global channel ecosystem, ensuring seamless partnership administration and providing data-driven insights to drive growth. Responsibilities include, but are not limited to :

• Partner Contracts, Onboarding & Offboarding
• Governance
• Spark Partner Program
• Spark Partner Program Planning & Research
• Sales Support

Knowledge / Skills / Competencies

Proven experience in a Channel Operations, Sales Operations, or similar analytical / operational role, preferably within the hardware or technology industry. Strong analytical skills with a demonstrated ability to interpret large data sets, build models, and translate findings into clear, actionable insights. Advanced proficiency with Microsoft Excel and experience with CRM / PRM systems. Excellent project management and organizational skills, with a focus on process optimization and efficiency. Outstanding written and verbal communication skills, with the ability to partner effectively across Sales, Finance, Legal, and IT teams. Strong experience supporting a channel partner team cross-functionally. Track record of taking initiative, having the ability to work independently and handle multiple projects with competing deadlines. Results-driven, with a willingness to experiment with new tactics and adapt strategies to achieve business objectives. Experience launching and managing partner incentive programs is a plus. Experience with a global technology company highly preferred.

Physical Demands

The duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Occasional overnight travel may be required.

Typical Experience

Minimum of 5+ years of experience in operational roles. 5+ years of experience in channel partnership roles. A Bachelor's degree in Business Administration, Finance, or a related quantitative field. MBA is a plus.

Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer.

Celestica (NYSE, TSX : CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.