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Product & Service Delivery (PSD) Manager - Norris Rods Permian

Product & Service Delivery (PSD) Manager - Norris Rods Permian

ChampionXOdessa, TX, US
1 day ago
Job type
  • Full-time
Job description

Product & Service Delivery (PSD) Manager

ChampionX has an immediate need for a Product & Service Delivery (PSD) Manager located in Permian Basin. This is your opportunity to join a growing company offering a competitive base salary and benefits.

What's in it For You :

  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
  • Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement
  • Comprehensive benefits package that includes medical, dental, vision, 401(k) company matching and more!

What You Will Do :

  • Develop and implement a comprehensive sales strategy to drive revenue growth.
  • Identify and pursue new business opportunities within the Permian market.
  • Manage existing customer relationships and expand our client base.
  • Drive market share growth
  • Stay informed about industry trends, market dynamics, and competitor activities.
  • Analyze sales data and provide accurate sales forecasts to the manufacturing and operations team
  • Drive innovative marketing strategics to continue to promote Norris as a leading sucker rod supplier
  • Cultivate strong relationships with key decision-makers in the oil and gas sector.
  • Collaborate with cross-functional teams, including engineering, operations, and marketing.
  • Collaborate with cross opco and organization teams to leverage strengths
  • Deliver compelling sales presentations to potential clients.
  • Negotiate contracts, pricing, and terms to secure profitable deals.
  • Lead and motivate the Permian sales team to achieve targets.
  • Provide coaching, training, and performance feedback to team members.
  • Ensure excellent customer satisfaction by addressing inquiries, resolving issues, and maintaining regular communication.
  • Oversee the timely delivery of the Norris product line, including Sucker Rods, Couplings, Polished Rods, Guides, and well servicing tools.
  • Collaborate closely with our manufacturing facility to ensure production schedules align with customer demands.
  • Support Sales, Inventory, Operations Planning (SIOP) Process.
  • Manage inventory levels across our operations, optimizing stock availability while minimizing excess.
  • Focus on reducing D level inventory and manage healthy inventory levels across all locations.
  • Lead strategic investment initiatives for our warehouses and guiding facilities.
  • Identify opportunities for process improvements and cost efficiencies.
  • Coordinate all aspects of product delivery, shipping, and warehousing.
  • Work closely with the Safety Coordinator to communicate safety issues, follow up on incidents, and identify hazards.
  • Facilitate a strong CI Culture.
  • Ensure accurate order fulfillment and coordinate deliveries to customers.
  • Stay informed about changing market conditions and adjust inventory levels accordingly.
  • Manage OEE for all guiding facilities.
  • Establish and maintain effective communication channels with customers, third-party contractors, vendors, and internal ChampionX teams.
  • Foster strong relationships to enhance collaboration and problem-solving.
  • Review and process sales orders, invoices, addressing any discrepancies.
  • Assist with operations budgeting, collecting inputs from managers, and preparing monthly budget variance reports for leadership review.
  • If necessary, cover for the Branch Manager(s) during scheduled vacations or PTO.
  • Set clear goals and objectives for your team and monitor progress toward achieving them.
  • Manage turn over and employee development.
  • Other duties as required.

    • Education, Licensing, and Certifications :

    Required :

  • Four-year college or university degree in Business, Marketing, Engineering or related field
  • Valid driver's license in state of residence.
  • or 5 years equivalent education and / or experience.

    • Preferred :

  • MBA or advanced degree in related field preferred

    • Experience : Required :

  • Six or more years of relevant experience in sales and operations management
  • Two or more years of experience in oil & gas industry
  • Proven track record of driving revenue growth
  • Understanding quality standards and programs such as : ISO Certification, API, ASTM, AISI, ASME & SAE considered an asset

    • Pre-Employment Requirements :

  • Drug and alcohol test
  • Criminal background check
  • Education verification
  • Employment verification

    • Competencies, Skills, and Knowledge :

  • Excellent analytical skills, with the ability to translate complex data and market insights into actionable product strategies.
  • Proven ability to work effectively in cross-functional teams and influence stakeholders at all levels of the organization.
  • Exceptional communication and presentation skills, with the ability to articulate product vision, strategy and value proposition to internal and external audiences.
  • Results-oriented mindset with a focus on driving growth, revenue, and profitability.
  • Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and business needs.
  • Proficiency in project management tools, product management software, and Microsoft Office suite.
  • Willingness to travel domestically and internationally as needed.
  • Strong understanding of the market dynamics, customer segments, and competitive landscape.
  • Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams to achieve results.
  • Strategic thinker with the ability to develop and execute sales plans that align with business objectives.
  • Analytical mindset with the ability to interpret sales data, identify trends, and make data-driven decisions.
  • Exceptional communication and negotiation skills, with the ability to build rapport and credibility with customers and internal stakeholders.
  • Proficiency in sales management tools, CRM systems, and Microsoft Office suite.
  • Willingness to travel domestically as needed.
  • Excellent oral and written communication skills, including the ability to present, persuade, and collaborate at the leadership level.
  • Strong math and analytical skills.
  • Excellent negotiation skills.
  • Excellent organizational and time management skills.
  • Strong computer skills, including Microsoft Office suite.
  • Thorough knowledge of customer relationship management systems and capabilities.

    • Training Requirements (upon hire) :

  • HR Orientation
  • Safety Orientation
  • Quality Orientation

    • Physical Demands :

  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • The employee is regularly required to talk or hear.
  • Regularly required to operate a motor vehicle with possession of a valid driver's license.
  • The employee is frequently required to use hands and fingers to handle, feel and reach with arms and hands.

    • Work Environment :

  • Work is sometimes accomplished indoors and in air conditioned or well-ventilated facilities.
  • Work is sometimes executed in an office or in a cubicle space equipped with a telephone and computer.
  • Work regularly requires visits customer sites, with varying temperatures, environment, and work conditions; safety equipment such as glasses, hearing protection and protective shoes may be required.

    • About ChampionX :

    ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

    Our Commitment to Diversity and Inclusion :

    At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best

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