Product Specialist / Solutions Consultant - Remote in Utah, Idaho, WY

Helpside has served the small business community for more than 35 years. Our unique solutions and expertise in payroll administration, human resources, employee benefits, and risk management are there to support our clients in such a way that they can continue to grow their businesses and not worry about employee administration.

We are seeking a Product Specialist (also known as a Solutions Consultant) to join our sales operations team and act as a trusted advisor to prospective clients. This role combines deep knowledge of our technology and services with the ability to clearly demonstrate how our technology solutions address client challenges. The Product Specialist will deliver live demos, support the sales process, and ensure clients understand the value of partnering with us.

Essential Duties and Responsibilities :

• Collaborate with the sales teams to understand prospect needs to design engaging product demos.
• Deliver live presentations and demos that effectively showcase the company’s payroll and HR technology solutions and additional services.
• Translate complex concepts into clear, client-focused value propositions.
• Act as a technical and consultative resource during the sales cycle, answering detailed questions and providing guidance.
• Collect feedback from prospective clients and report that to the development team to help prioritize future feature releases.
• Participate in proof-of-concept or pilot programs to validate solutions for prospects.
• Additional sales support and enablement duties as assigned to help the sales operations team run smoothly.

Requirements :

Here are some additional benefits you will experience as an employee at Helpside :

Job Type : Full time, 40 hours per week

Location : In office in Lindon, Utah or remote in Utah, Idaho, Arizona or Wyoming.

JOIN THE HELPSIDE TEAM AND HELP OUR CLIENTS, AND HELPSIDE SUCCEED!