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Implementations Specialist

Implementations Specialist

UnitNew York, NY, US
3 hours ago
Job type
  • Full-time
Job description

Overview

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This range is provided by Unit. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$115,000.00 / yr - $135,000.00 / yr

About Unit

Unit is a market leader in embedded finance. We offer ready-to-launch financial services - like banking and capital - and serve millions of end-users across ~100 customers, including Wix, Bill.com, Honeybook, Relay, and more. We're repeat founders with technical backgrounds, working hard to build a successful company that we're proud to work at. Our product moves $40b+ annually and processes 12m+ API calls daily. We've raised $160m+ from top investors including Insight, Accel, and 60+ angels.

About The Role

We're hiring an Implementations Specialist to be a key player in delivering an efficient and high quality implementation experience to Unit's customers. The role is based in New York City.

As Implementations Specialist, you will :

  • Work directly with Unit's customers to manage their onboarding processes, ensuring a smooth and successful go-live.
  • Support existing Unit customers with updates to their programs.
  • Directly impact Unit's revenue realization by executing efficient, timely, and successful projects.
  • Work cross-functionally with all teams at Unit to ensure successful delivery for customers.
  • Improve Unit's operations in all aspects of our implementations work.

This role is highly entrepreneurial and requires curiosity, a strategic thinker, and a mentality of extreme ownership. The successful candidate will make an immediate and continuous impact on Unit's operational excellence and our customers.

What We\'re Looking For

  • 2+ years of experience in customer success, project management, or management consulting.
  • Client-facing experience, preferably in a tech company.
  • Detailed, organized, and clear communicator.
  • Demonstrated ability to develop strong relationships with internal and external stakeholders.
  • Team-focused and are energized by collaborative problem solving.
  • Enthusiastic about fintech and creating the future of financial infrastructure.

    • LIFE AT UNIT

    Working at Unit means joining a global team on a mission to create a more equitable financial ecosystem. We're a fast-growing team of individuals who are passionate about their work, see the big picture and always seek to empower our clients and their end-customers.

    Compensation Range : $115K - $135K

    Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Referrals increase your chances of interviewing at Unit by 2x

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    Implementation Specialist • New York, NY, US