Job Description
Job Description
Description : MISSION
To sell tire sales and service within the commercial center or retail center with commercial capabilities.
ESSENTIAL DUTIES
- Sell commercial, truck, and OTR sales / service, including retreads
- Assure that the highest levels of customer service are met by performing fleet surveys, tire analysis, mileage tracking, and other customer reports, as needed.
- Resolve customer concerns or complaints as they arise
- Follow pricing policies which will provide satisfactory gross margins
- Meet goals and sales quotas set by supervisor
- Maintain a clean vehicle to reflect the proper corporate image to the public
- Maintain proper telephone answering techniques
- Solicit new accounts
- Report information on a regular basis to Purcell’s sales management tool
- Protect company assets (inventory, cash accounts, receivables, equipment and real estate).
- Embrace Purcell’s culture of safety and perform all jobs in a safe manner
- Regular attendance in accordance with assigned schedule
- Ability to perform physical requirements as listed in job description
- Other essential and non-essential duties, as assigned by management
PAY AND BENEFITS :
Total Compensation Range : $42,000 - $125,000 per yearMedical, Dental, Vision, Life Insurance, Disability, Flex-Spending, Health Savings Account, 401(k) with company match.Outside Sales Reps are compensated through a combination of salary and sales commissions. The listed range represents an estimated total of all compensation sources, listed as an annual rate. Variables include relevant experience, sales, and geographic location.Requirements :
REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
Minimum Education : High SchoolMinimum Job-Specific Experience : 3-5 yearsManagement Experience : N / ADriver’s License Required : YesOther Job-Specific Licenses or Certifications Required : Tire Industry Association CTS certification, vendor-provided training, MSHA certificationREQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)
Job-Specific KSA’s :
Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Mathematics — Knowledge of arithmetic, algebra, geometry, statistics, and their applications.Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.Tools & Technology KSA’s :
Computers and Programs — Knowledge and proficient use of computer hardware and software (AS400, Microsoft Excel, Word & PowerPoint, Accounting software)Calculator – Efficient skill with a calculatorPhone Systems – Ability to operate phone systems for the effective communication of information to interested partiesCognitive KSA’s :
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).Persuasion — Persuading others to change their minds or behavior.Service Orientation — Actively looking for ways to help people.Communication KSA’s :
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.