IT Field Technician in New York

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Job DescriptionJob Description

At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the NYC metro area. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.

Work location Manhattan, NY candidates need to have their own car or easy commute withing 45 min using public transportation

Responsibilities :

• Attending customer support requests via phone, email or in person.
• Performing server and network troubleshooting remotely and on site
• Doing application deployments
• Follow change control process
• Managing servers and network equipment
• Document and follow procedures
• Work on projects and tasks assigned in a timely manner
• Be available for emergencies and scheduled tasks during off business hours
• Be available for off hours on-call rotation.
• On-site visits to client site as needed

Qualifications :

Other Details about the Job

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