Expert, Business Analyst - Customer Experience & Stakeholder Engagement

Requisition ID # 168534

Job Category : Business Operations / Strategy

Job Level : Individual Contributor

Business Unit : Operations - Other

Work Type : Hybrid

Job Location : Oakland

Position Summary

This role will work closely with leadership in the PG&E Vegetation Management (VM) department - Customer Experience & Stakeholder Engagement team to develop analyses and identify trends to help manage progress towards the VM department's operational and financial goals. Business Analysts are responsible for research, data analysis, budgeting, forecasting, and reporting to support business decision-making, strategy, and operations. They may also be involved in business process improvement, quality control, special projects, and other initiatives.

PG&E is providing the salary range that the company, in good faith, believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity.

A reasonable salary range is :

Bay Area Minimum : $114,000

Bay Area Maximum : $182,000

& / OR

California Minimum : $108,000

California Maximum : $173,000

This job can also participate in PG&E's discretionary incentive compensation programs.

This position is hybrid. You will work from your remote office and your assigned location based on business needs. The headquarters location is in Oakland, CA.

Responsibilities typically include many or all of the following :

• Data Analysis : Compiles and analyzes data. May develop and maintain data models for what-if analysis and other business purposes. Prepare and summarize analyses of financial, customer experience, or operational data for executive leadership
• Metrics and Reporting : Develops and tracks business metrics. Develops and maintains standard, custom, and ad-hoc reports. Tracks progress towards internal and external metrics of success for the VM Customer Experience & Stakeholder Engagement team and the broader VM organization.
• Budgeting & Forecasting : Develops or works with budgets and forecasts, such as by supporting development of monthly or annual forecasts, tracking actual spend versus budget and forecast across vendors, monitoring of financial orders and how spend is hitting those order numbers.
• Best practices : Researches best practices; develops internal and external benchmarks supporting business decisions. Monitor adherence to company policies / procedures / tools by people leaders / budget owners.
• Project Management : Lead projects, determining scope, budget, timeframes, forming teams, assigning tasks, managing resources, and addressing issues.

Job Responsibilities

Qualifications

Minimum :

Desired :

Purpose, Virtues and Stands

Our Purpose explains "why" we exist :

Our Virtues capture "who" we need to be :

Our Stands are "what" we will achieve together :

More About Our Company

EEO

Pacific Gas and Electric Company is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link : Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.